Andrew Jaffee's Location
San Antonio, Texas, United States, United States
Andrew Jaffee's Contact Details
Andrew Jaffee work email
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About Andrew Jaffee
Highly accomplished and educated professional with extensive knowledge of public safety operations and technology. Background includes over 27 years of law enforcement and municipal government experience with a strong understanding of procurement, project management, budgeting, metrics, contracts, and grants. Emphasis on customer service, productivity and relationships. Ethics and integrity are important values.
Andrew Jaffee Work Experience Details
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Senior It ManagerCity Of San Antonio Jun 2024 - PresentSan Antonio, Texas, UsSenior IT Manager for the Information Technology Services Department (ITSD) at the City of San Antonio. Responsible for the City's Public Safety Radio System and Broadband initiatives. -
Radio Services It ManagerCity Of San Antonio Nov 2019 - Jun 2024San Antonio, Texas, UsManaging a team responsible for the City's land-mobile radio system.
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Law Enforcement Technology ConsultantGreenwood & Streicher, Llc Apr 2017 - Jan 2019Provide Subject Matter Expertise (SME) to Axon Enterprises (formerly Taser International) and its customers. Accompany account representatives at customer meetings to assist in discovery, objection handling and product demonstration. Provide recommendations to product and marketing teams. Special emphasis on body-worn camera technology, digital evidence management and public safety software (Computer Aided Dispatch and Records Management Systems).
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Director Of Information TechnologyBaltimore Police Department Mar 2015 - Mar 2017Baltimore, Maryland, UsResponsible for the administration of the department’s Information Technology Section, providing support to more than 3000 sworn and civilian employees. Supervise a staff of 26 employees maintaining a diverse portfolio of technology, including the Records Management System (RMS), Oracle database, sprawling wide-area network, in-house developed applications and a diverse collection of mobile devices. Review and approve all procurement of technology, manage a budget in excess of $7 million and interact with representatives from City, State and Federal agencies regarding technology initiatives. -
Director Of Public Safety And Services Emergency CommunicationMayor'S Office Of Information Technology - City Of Baltimore Jun 2014 - Mar 2015Responsible for coordinating all professional, technical and administrative aspects of the PSSEC combined infrastructure. This includes related telephony operations, land-mobile radio, Computer Aided Dispatch (CAD) systems, and the Unified Communications Call Center. Coordinate with Federal, State and Local government entities regarding interoperability. Develop short and long term plnas which includes preparation of the annual operating budget and capital improvement budget.
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Director, Emergency Services & TelecommunicationsCity Of Hartford 2010 - 2013Hartford, Connecticut, UsProvide guidance to 77 full-time employees and manage a budget in excess of $4.8 million. Ensure the public safety dispatch center is providing the appropriate support to the City’s police and fire departments. Monitor the delivery of patient care provided by the City’s third-party emergency medical service providers. Managing authority for the City’s 800MHz Land Mobile Radio system. Core member of the City’s Emergency Management Team, provide technical and operational support. Responsible for the operation of the City’s 311 Call Center. Coordinate technology needs for the Hartford Police Department. Manage the City’s false alarm reduction program. Attend meetings as requested or required with other city representatives.Accomplishments:• Reduced overtime expenses by 25% by modifying the employee leave process which better managed employee time-off by work shift.• Enhanced crime fighting strategy by installation of acoustical sensors within a three mile area by working with property owners, utility companies, state agencies and businesses coordinating permission and installation.• Relocated back-up radio transmission site maintaining operation effectiveness and redundancy by developing staggered plan and coordinating work with technicians.• Reduced budgeted allocation by $45,000 through successful reconfiguring radio frequencies for existing and new equipment as mandated by the FCC.• $77M Public Safety Complex completed within budget by completing role of Project Manager in addition to primary role of Emergency Services Director.• Dispatch Center relocated to new facility within one hour and zero down-time by developing a comprehensive and coordinated plan involving multiple vendors and other stakeholders.• Public Safety Data Center relocated to new facility with zero down time to mission critical application. -
SergeantHartford Police Department Feb 1990 - May 2010Responsible for the administration of the department’s Information Technology Division, providing support to 460 sworn officers and 132 civilian employees. Supervise a staff of 11 employees maintaining the Records Management System (RMS) and Computer Aided Dispatch (CAD) system both mission critical applications. In addition, provide oversight to the department’s Geographic Information Systems (GIS), Data Center Operations, Mobile Data Terminals (MDT’s) and two-way radio communications.Accomplishments:• Department awarded over $10M in funding and achieved a 90% successful award rate maintained over a 7 year period by creating and submitting multiple grant applications to the Federal Government.• Successfully managed the disbursement of federal and state grants in excess of $10M in accordance with numerous regulations and policies.• Improved productivity in processing seized funds by developing and implementing accounting controls.• Increase accuracy and efficiency in the completion of overtime reports by creating a new system that automatically completed necessary calculations and remaining balances.• Co-authored design specifications for new Computer Aided Dispatch System (CAD) which was successfully programmed and implemented.• Successfully managed and implemented a $2.8 million technology grant from the U. S. Department of Justice, COPS Office.• Coordinated the installation of a high-speed Local Area Network (LAN) throughout police headquarters replacing the archaic token-ring network.
Andrew Jaffee Education Details
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University Of New HavenCriminal Justice -
Hall High
Frequently Asked Questions about Andrew Jaffee
What company does Andrew Jaffee work for?
Andrew Jaffee works for City Of San Antonio
What is Andrew Jaffee's role at the current company?
Andrew Jaffee's current role is Senior IT Manager.
What is Andrew Jaffee's email address?
Andrew Jaffee's email address is an****@****ice.org
What is Andrew Jaffee's direct phone number?
Andrew Jaffee's direct phone number is (410) 396*****
What schools did Andrew Jaffee attend?
Andrew Jaffee attended University Of New Haven, Hall High.
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