Alireza Jahanbani Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Marubeni Iran Company

Administered Microsoft Active Directory and related ServicesImplemented High Availability solutions for various Microsoft ServicesDesigned and implemented VMware ESXi, vSphere, vCenter Server, VMware vRealize Operations Manager and VMware vRealize Log InsightDeployed and managed Microsoft System Center Configuration Manager and Operations Manager

Tehran Province, Iran

Managed and maintained Active Directory, DNS, DHCP, Microsoft Exchange, GPS Navigation and CRM environmentProvided counselling on creation, maintenance and implementation of Backup infrastructure and disaster recovery policies and procedures

Tehran Province, Iran

Co-Founded the company in 2011 to promote the highest level of network architecture standardsDesigned and implemented VMware vSphere, vCenter server and VMware ViewManaged and monitored project assignment to the teamDeveloped strategies in IT projects and pertinent processes for ensuring the long-term financial viability of the organizationSecured and executed multiple service contracts within the first month of operationDrove 50% revenue growth within the first two years of operation

Tehran Province, Iran

Designed and configured LAN network and VLANs by using and configuring Cisco Catalyst 3750, 2960Monitored, maintained and implemented networking infrastructure for head office including cisco switches, Firewalls, Access Points, VPN and VLANsInstalled, configured and managed Windows Server Active Directory, DNS, DHCP, GPO, FTMG and WSUSReduced in server costs by Implementing Hyper-V for migration of legacy bare metal serversSaved in cost of service and maintenance by Deploying P2V MigrationAchieved good level of support by educating the team via training and intensive collaboration

Tehran Province, Iran

Troubleshoot internet connection issues of over 10,000 customersManage a high volume of calls/emails on issues that come in daily and offer quick resolution to provide excellent customer service according to company defined SLAsTracked and monitored customers with persistent internet connection issues to assure Quality of ServiceUpdate and upgrade bandwidth monitoring toolsProvide long term resolutions for customers’ internet connectionincreased customer satisfaction and achieved #1 ISP ranking in IranHandled long queue of issues on peak hours with maximum satisfaction levelDeployed and developed Learning Management System for the first time in the departmentHandled most of DNS, DHCP, Forefront firewall and Microsoft Server issues in the department