Akash Joy Email & Phone Number

Brisbane, Queensland, Australia

Title: Senior Business Systems Analyst- Analyze business systems, identify inefficiencies, and propose data-driven solutions to optimize performance.- Conduct business process analysis and translate findings into actionable system enhancements.- Develop detailed functional specifications and documentation for technical teams.- Foster strong collaboration between business users and development teams, ensuring alignment with organizational objectives.- Engage stakeholders to ensure system capabilities align with strategic business goals.- Leverage OutSystems and SQL to develop applications, improving functionality and user experience across platforms.- Oversee user acceptance testing (UAT) to ensure system solutions meet business requirements.- Provide crucial PVT and TVT testing support to ensure smooth releases and maintain high-quality standards throughout the development lifecycle.- Utilize Jira and Confluence for project management, enhancing team collaboration, and operational efficiency.Technologies: JIRA Agile, Confluence, GitHub, ServiceNow, OutSystems, Microsoft Excel, SQL, Salesforce, Microsoft Teams, and SharePoint.

Melbourne, Victoria, Australia

Project: Recommender System for Recruiter Agencies Tools & Technologies: Python, SQL, NLP (Spacy, NLTK) Description: Developed a recommender system using Knowledge Graph concepts to assist recruitment agencies in identifying and replacing outgoing employees with the most suitable candidates. Key Responsibilities: - Designed and implemented a recommender system to match ideal candidates for open roles. - Extracted and processed relevant candidate data from JSON files for analysis. - Utilized Natural Language Processing (NLP) techniques using Python libraries such as NLTK and Spacy to analyze unfiltered candidate details. - Created a Subject-Predicate-Object (SPO) table as the foundation for the Knowledge Graph. - Developed algorithm designs and keyword-matching processes for candidate selection. - Built weighted graphs and adjacency matrices to support the recommendation engine. - Delivered a recommender system that identified and recommended the top three candidates for each role.

Mangaluru, Karnataka, India

Project: Insurance ApplicationTechnologies: Mainframes, PL/1, Java, MySQL, C#, .NETMethodologies: Agile (Scrum), Hybrid (Agile/Waterfall)Analyzed legacy mainframe systems and modernized workflows by integrating C#.NET Amarta system for successful divestment.Created component designs and developed new Java modules while ensuring seamless integration with MySQL.Enhanced existing PL/1 modules and introduced new functionality to optimize processes.Developed and executed unit test cases, providing system testing support and delivering ahead of schedule with minimal defects.Actively participated in Agile Scrum meetings, identified design inefficiencies, and proposed refined solutions.Ensured effective client interaction, delivering high-quality results under tight deadlines.

India

Master Of Analytics, Gpa : 3.1 / 4.0

Bachelor Of Technology (B.Tech.), Electrical And Electronics Engineering, Gpa : 7.05 / 10

Activities and Societies: Student's Council Chairman (2014-2015) College Placement Coordinator (2011-2015) College Ambassador.