A.J. Alaniz Email and Phone Number

Skills TrainerDocumentationTransportation of clients CFT CoordinationTeam LeadQuality ManagementCrisis TeamFamily coordination Client relations

ResponsibilitiesWelcoming customers and listening to their needs Using a consultative selling process to match the best vehicle to the Customer needs Creating a great vehicle delivery experience for the Customer Following up with Customers to ensure satisfaction Prospecting through referrals and other creative approaches Setting and achieving targeted sales goals Gaining superior product knowledge to effectively help Customers Transition Customers to the Service Department to support their ownership experience Providing an exceptional customer experience to drive loyalty AccomplishmentsHonda Fit, CR-Z, Pilot,Odyssey, CR-V, Accord, and Civic Certification. Used car sales certification. Win-Win negotiations Certification. Product presentation award. Perfect Delivery Award.

Applied the positive reinforcement method to redirect negative behaviors.Assisted 3-10 children per station during small group learning periods.Conducted small group and individual classroom activities based on differentiated learning needs.Observed students to supply teachers with feedback regarding potentiallearning blocks and opportunities for support.Helped prepare daily/weekly curriculum for activities and lessons.Encouraged students to be understanding of and helpful to others.Supplied one-on-one attention to each individual student, while alsomaintaining overall focus on the group.First Aid Certified. Accomplishments● Recognition by School for Mentor Program● Certification to Teach Rx360 (funded by Cenpatico of Arizona andDrug Free Communities)