I apprenticed with Nick Dong: jeweler, metal fabrication and large installation artist. I created both my own metal art objects, assisted in running the studio and assembling larger installation pieces.http://www.studioDONG.com

Singularly responsible for the administration, maintenance, and reliability of core web server systems providing both production services as well as the developer environments. Key tools included • Debian Linux, CentOS5, Redhat Enterprise Linux• Linux-Vserver• shell scripting• Nagios/Check_MK & Big Brother• cfengine• JIRA• FishEye• Crucible• LAMP stacks• Varnish web cache• Netscaler 10• SPLUNK• FOSWIKI collaboration wiki roll out, training and ongoing custom application programmingA history of duties including:• User administration for NT 4.0 and Windows 2000• User administration for Exchange 5.5• Software Application installation, upgrade and inventory include MS Office Suite• DNS troubleshooting• Solaris Server Installation on Sparc and x86 hardware• Apache Web Server Installation• Perl/CGI Scripting for form submittal• Troubleshooting interoperability problems between multiple windows versions and Macintosh systems including user privileges and printer driver issues• Installation and setup of support applications for PalmOS computers• Apple OSX server install and maintenance with Windows Active Directory Integration• Apple XSAN installation and maintenance with Windows Active Directory Integration• Oracle System Level Database Administration: backup, replication, migration• Basic reporting abilities in Crystal Reports and Actuate• Evaluation, Specification and Implementation of Intrusion Prevention Systems• LegatoNetworker backup software and VERITAS Backup software• StorageTek SAN storage implantation on Solaris Systems using VERITAS Volume Management and File System• Cisco VPN Support• Interactive Systems Media Compression support and system specification• Windows 2003 server install and implementation• Linux system installation and maintenance

General Desktop Support for the Neurosurgery Staff and Billing Department.• Desktop user support for Windows 98, Windows 2000 and Exchange users• Windows 2000 image creation and deployment• Software Application installation, upgrade and inventory• Network printer installation

Customer automation / shell scripting, system administration for Vax/VMS, Ultrix, Solaris, AIX, Irix, HP-UX, Mac OS.• Implemented and supported complete IT infrastructure of a 19-person software development company• System Administration and interoperability of multiple Unix platforms at multiple release levels including: HP-UX, AIX, IRIX, DEC Alpha Digital Unix and AlphaVMS (24 nodes)• Shell/awk/sed/DCL programming - customer and internal process support (wrapper tools)• Perl/CGI interface support for in-house bug tracking system• Configured co-location systems ready to plug and play in Korea• HTTP (Apache), POP, IMAP, NFS, DNS, NIS, AppleTalk on Unix (netatalk & CAP) • RAID-5 Implementation (Sun DiskSuite on E250)• Network Implementation, Security Administration and Firewall installation• Legato Networker Backup Software• Conversion of “help files” to HTML

Summary:Customer Support, Pre- and Post-sales engineering, documentation (sales, training, web, user-manuals), customer automation / shell scripting• Lead support and training engineer• Authoring of training slides and web pages• Domestic & Foreign customer training, support, and process implementation (US, Pac-Rim & Europe)• Software QA and Bug verification, distillation and developer support

Layout and Quality Assurance of Integrated Circuit layout, Photomask Array layout, Reticles. Third party software evaluation and integration into existing workflows. Key involvement in Process Quality Management and Improvement and measurement. (Precursor to ISO9000.) In-house team training.AT&T-Microelectronics/Bell Labs, Allentown, PA 1988-1990, Senior Technical AssistantUnited Technical Associates, Allentown, PA 1986-1988, Contractor, AT&T-Bell Laboratories• Team Leader OEM Mask Data Preparation Team • Process definition, management and improvement • Definition of support software • OS script programming support (Unix/DCL) • Evaluation and integration of third party software tools • Remote customer support to both internal AT&T entities and external OEMs