Ajanthini Ahilatheepan Email & Phone Number

Toronto, Ontario, Canada

• Proven ability to function effectively in an organized manner, using self-direction and flexibility to prioritize workload and meet deadlines and solve problems
• Developing and modifying staff schedules to meet unit staffing needs
• Coordinating overall scheduling and staffing of staff, including RN's, RPN's, Clerks and PSWs
• Communicating with the appropriate Patient Care Managers regarding staffing issues or concerns
• Entering bi-weekly payroll, ensuring accurate coding
• Answering the telephone, directing and taking accurate messages and forwarding them to the appropriate personnel

Toronto, Canada Area

• Provide relief supervision to ensure general dietary staff are compliance with facility policies and procedures, including safety, sanitation and safe food handling practices
• Manage the day-to-day operations of the unit by delegating work and providing direction to staff, in order to ensure that all tasks are completed to deliver services and production at the expected level
• Ensure that all Food Services Employees are scheduled in accordance with Departmental requirements and in accordance with all terms of the Collective Agreement
• Accepts calls from staff regarding attendance, such as illnesses, and absence from work, and communicates information received and make required changes on the schedules to meet operations needs
• Modify and coordinate scheduling of department staff to ensure there is adequate coverage to deliver against expectations
• Liaise with different Operations Leaders

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

• Provides relief supervision to ensure general dietary staff are compliance with facility policies and procedures, including safety, sanitation and safe food handling practices
• Reviewed and checked all assigned areas frequently for efficiency of delivery of services
• Conducted Tray accuracy audits to ensure accuracy of menus and diets on patient trays, nourishments and supplements.
• Monitored and recorded temperatures of refrigerators, freezers and dish washing machine
• Liaised with different Operations Leaders
• Completed patient satisfaction surveys

Toronto, Canada Area

- Promoted from CSR to Assistant Manager due to strong job performance and leadership skills- During tenure, interviewed 15-20 candidates and recommended desirable candidates for hire to manager- Supervised 5-10 Customer Service staff in restaurant environment- Trained staff in Workplace Health and Safety practices- Provided a monthly performance review to.

Scarborough, Ontario

- Greeted clients politely over the phone and in-person; engaged clients to determine their needs and deliver products / service to meet their expectations- Completed daily clerical procedures including typing, filing, answering phones, distributing mail, maintaining records and inventory control- Maintained and organized work area which resulted in an.

Toronto, Canada Area

- Developed positive customer relationships through friendly greetings and excellent service- Ensured customer complaints are handled appropriately and resolved effectively- Maintained files and electronic system- Collected and processed payments, issued refunds, and reconciled payments with transactions- Earned employee of the month awards three times for.

Diploma, Nutrition And Food Service Management, Health Care Food Services

Bachelor'S Degree, Human Resources And Labour Relations

Advanced Diploma, Business Administration- Human Resources, Gpa 4.1