Ashliegh Jarzenski Email & Phone Number

Las Vegas, Nevada, United States

Las Vegas, Nevada, United States

Guided 30+ clients in building habits to improve their overall wellbeingDeveloped customized workout and nutrition plans that varied depending on the client’s willingness, schedule availability, and capability levelsCreated workout videos and utilized Trainerize App to provide instruction, autonomy, and efficient trackingWas the sole proprietor and learned sales, marketing, client onboarding, basic business finances, and more.

Avon, Colorado

Assist guests with booking their spa reservations. Inform guests about different spa treatments and upgrade opportunities.

The Arrabelle At Vail Square, A Rock Resort

Develop standard operating procedures, training manual, and various other supporting documents Assist with time edits and ensuring time is entered appropriatelyAct as manager on duty in the absence of senior management for an 81 room and condominium resort hotel. Assist with PBX and concierge duties as needed. The Arrabelle at Vail Square is a AAA 4-Diamond Resort located in Vail, Colorado.

Hotel Breakers, Sandusky, Oh

Assist in the planning and implementation of effective training programs for Guest Service staff of over 50 front desk clerks and supervisors, bellhops, shuttle drivers, and concierge attendants Monitor guest accounts by confirming proper check in and check out procedures are followed. Correspond with the maintenance and housekeeping departments for any issues that occurProvide guests with information for the right accommodations for their specific needs, and suggest various packages to add onAssist guests in the modification and/or cancellation of their existing reservations Communicate with guests about their concerns and inquiries, and resolve guest conflictsAct as manager on duty in the absence of senior management for a 511 room resort hotel. Provide assistance to housekeeping, PBX, and bell staff when neccessary

Castaway Bay Resort, Sandusky, Oh

Oversee the operation of a 237 room hotel and indoor waterpark resort. Oversee a staff of 20-30 front desk agents, merchandise clerks, and activities coordinators. Facilitate training and evaluation of clerks and supervisors on providing the "Best Stay Promise" and ultimate guest experience. Discipline and coach employees when necessary. Organize schedules, time edits, and labor reports for the three departmentsCheck cashiers work at close of shift.Responsible for daily room blocking and ensures that guest requests are handled efficiently to the best of ability.Plan and market weekly events for resort guests including character appearances, crafts, kids movie nights, and various other events for the whole family. Act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee. Respond properly in any hotel emergency or safety situation.

Hotel Breakers Resort, Sandusky, Ohio

Provide exceptional guest service experience Checked guests in and out using the hotel’s accounting system (OPERA)Resolved customer complaints, questions and inquiriesAssist the housekeeping staff and bellhop when necessary

Frederick, Md

Project development for consultant's main client, the National Football League (NFL) focusing on the Women's Resource Initiatve (WRI)Statistical analysis of 2012 Rookie ClassWeb content aggregation for student athlete, parents and coaches resource guideAssist in the development of the NFL's WRI through curating, editing, and writing contentNFL's Women's Resource Initiative that can be viewed here: www.nflplayerengagement.com/WRI.

Ashland, Ohio

Connect with alumni, donors, and university friends to update portfoliosFundraise for the Ashland Fund through interacting with these alumni and donors and providing various donation plans and optionsDeveloped professional skills such as cold calling and fundraising.

Ashland, Ohio

Communicate information between various parties including tow yards, vehicle owners, and insurance adjustorsUpdate data to meet quality expectations and maintain consistent knowledge of filesDisplay excellent customer service and telephone/cold calling skills Received the "Newcomer of the Quarter" Award for providing optimal customer service and completing on average more than 100 call per hour.

Ashland, Ohio

Developed market strategy to potential new members resulting in return rate increase from 60% to 75%Supervised the Recruitment Team in all recruitment events and training workshopsCreated a Competition Matrix Analysis of all AU sororities to drive Alpha Phi branding, marketing & programming strategies

Ashland University

Generated volunteer base expansion through planning building days with our affiliate networkMarketed Habitat for Humanity’s mission and purpose to students through social media platforms Developed a mini-documentary on the students' experience which was shown at Habitat for Humanity's annual International Youth Conference

Ashland, Ohio

Created a daily show featuring relevant news and information for AU studentsContacted local community organizations about on-air advertisement spaceCatalogued the music library