Ajavon Edmonds Email & Phone Number

Grove City, Oh, Us

Columbus, Ohio, United States

• Inspect and service all sprinkler systems • Inspect and service all fire alarm systems • Inspect and service all backflow systems • Respond to trouble calls • Sell and promote Koorsen products and services • Maintain established client accounts • May involve inspecting and servicing fire pumps • Complete and process required paperwork in a timely fashion • Represent Koorsen in a professional, positive manner • Ensure a high level of customer service, satisfaction and communication • Ensure continued communication and cooperation with Koorsen staff • Follow safety rules and good driving habits

Groveport, Ohio, United States

Answering of phones professionally and timely.Answering and responding to e-mail requests timely.Turn quotes around within 30 minutes.Distribute customer/agent/station requests for follow up when needed.Other requests needing attention but not limited to; customer returns, alternate phone numbers, address changes, dock check requests, hard copy POD requests, third party pickup requests, trace note requests.Accurately complete entry of pickup/quote information.Ensure routing/dispatch is aware of any special instructions/cut offs.Tracking and tracing of shipments.Communicating to customers and sales regarding issues. Research of shipments for Corporate requests/reports.Research of shipments for Accounting requests/reports.Understanding TSA regulations.Support other departments when needed (routing, dispatch, inbound).Understand and accurately know how to use OAG, KSMS and other resources or tools provided.Completion of specific assigned duties/accounts.Able to work overtime and weekend on call rotations.Other duties assigned deemed necessary by the Customer Service Supervisor.

Groveport, Oh

• Delivering a wide variety of items• Following delivery driving routes and time schedules• Loading, unloading, preparing, inspecting and operating the delivery vehicle• Complete logs and reports

• Perform warehouse functions in a manner that ensures your safety and that of your co-workers.• Receive, stock, and select product by hand or by utilizing Material Handling equipment.• Take exceptional care our customers by filling orders accurately and promptly.• Maintain a clean and orderly warehouse.• Deliver on-time, quality product.

Columbus, Ohio Area

• Provided expeditious customer service by greeting customers entering, answering questions about different items, and guiding and solving queries of customers.• Developed and maintained working relationships effectively with customers all levels to encourage the sharing of knowledge, teamwork and positive morale.• Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.