Ajay Athith Ramkumar Email & Phone Number

Tamil Nadu, India

• Identify new travel partners to build new business opportunities and maintain existing business• Building a strong presence of White Lilies Tourism in geographical area assigned in South India covering all major cities in every states namely Tamil Nadu, Karnataka, Andhra Pradesh / Telangana, Kerala and Pondicherry• Active sales calling on key accounts in the territory assigned to build and maintain relationships with these key accounts and travel agents and convert potential accounts.• Develop, refine and maintain a comprehensive database of key customers and industry personnel.• Generate business for FIT's, MICE, Leisure groups and engage with business partners to develop new relationships in an effort to grow business and help company expand• Attending all UAE tourism board meets, representing the organization and connecting with travel trade partners by networking • Creating brand awareness updates in social media to connect with travel partners on regular basis through mailers, LinkedIn, WhatsApp broadcast and other similar platforms • Maintain positive working relationships with internal and external customers to ensure continued commitment and responsiveness• Maintaining updated reports on enquiries generated and follow up with agents on a regular basis for booking confirmation.• Follow up on payment deadlines with clients and update finance and reservation team• Continuous liaison with reservation team from stage of inquiry to close and ensure seamless pre-departure formalities• Responsible for business and credit line to agents qualifying criteria• Provide regular market inputs on new products and competitor strategies to team members and management

Chennai, Tamil Nadu, India

• Heading holiday business operations for South Indian states including Tamil Nādu, Karnataka, Andhra Pradesh/ Telangana, Kerala, Pondicherry and Andamans • Follow up with old agents on prospective business by regular visits along with Sales team and reviving business from non-supporting agents • Attending all tourism board meets, representing the company and connecting with travel trade partners and agents by networking.• Identifying key DMCs for international and domestic destinations and signing contract for smooth operations • Attending offline holiday queries of travel agents generated from portal, sales team and direct and connecting regularly with agents through tele-calling, mailers and WhatsApp broadcast • Assisting agents on online Portal Hotel operations for Hotel not reflecting in portal, Pricing issues, Hotel Confirmation Number update, Check In / Check Out Issues, Payment Not done at hotel, Cordelia cruise booking backend assistance and confirmations • Maintaining and reporting South India Team DSR every day• Maintaining MIS of South India Team and reporting the same to management every month.• People management; Had to monitor teams’ performance and provide developmental feedback as and when required• Organizing product sales promotion events and roadshows regularly via India International Travel Mart and Travel trade fares, for agents and present them with detailed inputs on products across all major Cities• Conducting regular trainings on Tripjack portal Holiday Products through Google meet and Webinars for team member’s and travel agents’ month on month basisAchievement• I was recognized as ‘Outstanding Performer” 5 times within 1 year • Confirmed 6 groups of 100 and above passengers each, from travel agents for Dubai , Singapore and Malaysia in past 4 months • Confirmed 5 groups of 50 and above cabins each, from travel agents for Cordelia Cruises in past 4 months and awarded a full free FAM Trip with top performers and state heads

Chennai, Tamil Nadu, India

• Promoting Travel products majorly for Group and Customized Vacations operated by Thomas Cook India Limited in both Domestic and International Sectors, along with products from multiple Global travel brands, Cruise Liners and Travel Passes in Europe from Rail Europe to all travel agents and also direct clients within Tamil Nadu and Pondicherry.• Following up with old agents on prospective businesses with regular visits, reviving business from non-supporting agents. Identify new agents in the market and bring in recurring business from them.• Educating agents by connecting with them through tele-calling, mailers and WhatsApp Broadcast about product updates every day.• Attending all tourism board meets, representing the company and connecting with travel trade partners and agents by networking.• Assisting Agents for Business closure with their customers by visiting their clients in person and briefing them with detailed destination information and itineraries.

Chennai, Tamil Nadu, India

• Handling Walk- in customers in Sales counter• Customizing itineraries based on client’s requirements and Upselling products for generating more revenue• Have fair Knowledge and understanding on the Software Galileo used for ticketing• Expertise in handling High end clients• Conducting travel carnival once in 3 months to get repeated business from past clients and generate more business from new clients.

Chennai, Tamil Nadu, India

• Promoting Selected Travel Products which TA Reps Represents like Various Cruise Liners, Cosmos & Globus, Europa Mundo, GTA, Inter home, Rail Europe, TATA AIG Travel Insurance; VISA; For Ex; Domestic and International Tours to all Travel agents in and around Chennai and Pondicherry.• organizing product sales promotion events regularly for agents and present agents with detailed inputs on products in various Cities Tamil Nādu.• As a floor supervisor, monitored the operations, team performance and assisted the team with closures.• Assisting operations during peak seasons for more closures without compromising service level

Chennai, Tamil Nadu, India

• Promoted Mercury Travels Limited to all sub-agents across Tamil Nadu and Pondicherry and to leading corporate companies across Chennai.• Handled corporate travel management including ticketing, transportation, hotel reservations, foreign exchange, travel insurance, passport and visa assistance and airport services.

Bengaluru, Karnataka, India

• Handled sales enquiries for more than 300 passengers who apply for UK Visa every day and sold travel-based products that include travel and transportation tickets, sightseeing passes, attraction tickets, guided tour bookings, hotel and service apartment bookingsAchievements.• My “SPARK IDEA” of “VB-TABLET” for business process improvement was shortlisted globally and has been implemented to improve business process in all Britain Travel Shop sales counters at VFS –UK VISA application centers across the globe.

Puducherry Area, India

• I was responsible for monitoring and regular follow-up with key customers to ensure effective business• Represented GSK to over 200 doctors, more than 150 retailers, 15 wholesalers in three major towns (Pondicherry, Cuddalore and Chidambaram) and nine other small townsAchievements• I was designated as the Brand Leader for a topical antibiotic (T-BACT) in GSK as I made it the largest selling antibiotic in the market (Trichy, Tanjore, Kumbakonam and Pondicherry) by beating heavy competitions

Pg Diploma, Bioinformatics, First Class

P. G. Diploma in Bioinformatics, LIVE, Loyola College, Chennai

Bachelor Of Science (Bs), Biotechnology, 66.6%

Activities and Societies: Debate Team Completed BSC Biotechnology in SRM arts and science college under University Of Madras