Mega-Scale is an cloud computing, big data analysis, digital signage and professional services firm at Surat and Mumbai, India. We are believe in reach on the top of the customer's goal. Megascale is an application development, system integration and professional services firm with registered office at Surat, India. It is one of the most profitably managed privately owned companies. Megascale providing services like Digital Marketing, IT infrastructure Services, Outsourcing, Big Data analysis, Digital Signage, Cloud Computing, Website Development, Bulk SMS & Email Services. Our Mission is to provide services, Solutions and network that enable customers to manage their day to day transactions and routine work more efficiently and at an optimum cost. We are heading in to both domestic as well as overseas projects. Our major customer chunks are from leading SME like diamond, Jewellery and textile corporate

Value Added responsibilityDefine IT StrategyIdentify technology trends that may support or impede the success of the business.Ensure implementation of IT policy framework for the Circle.Ensure that there are no blockages to the provision of the future technology requirementsLead automation/ Digitization initiatives for the Circle.Evaluate software requirements and products available in the marketInformation SecurityBusiness PartnershipIT Vendor ManagementCustomer Management & CommunicationPartnering People ManagementIT project Testing and deliveryKey ResponsibilitiesSupport, Handle and plan for IT Infrastructure, Basic maintenance like – Servers & Datacenter maintenance, Performance issues, Business application issues, Patch management, Downtime required etcMonitoring tools Implement using suitable performance monitoring processes using available and new tools.Consolidate resources and Optimize utilization on an ongoing basis. Capacity Planning for IT Hardware and software for IT ProjectsGet the Project Technical Documentation - Prepare necessary network diagram, documentations for IT projects as per IT standard. Check IT projects H/W, S/W warranty and support status as per PO with respective vendors.Follow the ITIL process and ISMS ( ISO 27001) for IT Technical documentation and set require process for Incident Management, Change Request (CR), Root Cause Analysis (RCA).Prepare and Get Plan of Action (POA) from Vendor and Follow Change Request (CR) process, maintain configuration document for any IT Project work at IndusInd Bank.Vendor selection for various IT projects like Wi-Fi setup, GSLB, Server load balancer and others.Manages projects 5 phases per PMI - initiation, planning, execution, control, close-out for ongoing migration activities and project plan: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk,and Procurement Management Procurement management for various IT projects

Responsibilities: Basic maintenance at Datacenter like – Servers & Datacenter maintenance, Performance issues, Business application issues, Patch management, Downtime required etc. Helpdesk Ticket Issues, Hardware issues, Network Up-time / Server Uptime , Application Uptime – Tracking Procurement details, Stock maintained for all India locations. Asset register - Workstation, Printers, Networking equipment's, Equipment inside Datacenter etc. New Project implementation / coordination. Vendor SLA's, IT Helpdesk SLA, Datacenter & Network SLA maintain.  Selecting best technical engineer for other location via technical interview. Manages projects 5 phases per PMI - initiation, planning, execution, control, close-out for ongoing migration activities and project plan: Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement Management with require tools – like MS office / Ms visio & others. Technical working knowledge of networking technology to include hardware, software, network management tools, and protocols across LAN, WAN, IP Telephony / Voice, Firewall and Network Management platforms to enable effective communications, problem identification, and manage resolution of issues.