Ajay Dhal is a Head-CX, GreenCell Mobility - Promoted by Eversource Capital I Ex Airtel I Essel Group I Escotel (Currently Vodafone Idea Ltd) I. Colleagues describe him as "Ajay is an extremely self-assured professional who can design and manage any aspect related to customer service delivery within the ISP/Telecoms domain. However, Ajay's real strength is that he has the knack of motivating as well as empowering his team mates to deliver "stretch" goals. You may never hear "not possible" in response to any challenge that you throw upto him. It will be a privilege to work with Ajay again. "
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Head- Customer ExperienceGreencell Mobility Private Limited Mar 2020 - Jul 2023Mumbai, Maharashtra- Defining the Customer Service Strategy- Design and Implementation of Key Processes for e-Mobility Business and platform -
Head- Consumer Service & Business ProcessEssel Group, Essel Green Mobility Ltd. May 2018 - Nov 2019Delhi NcrHeading Consumer Services & Business Process with Essel Green Mobility Limited,- Defining the Consumer Service strategy- Design and Implementation of Key Processes for e-Mobility Business & platform -
Head - Customer Service, BroadbandSiti Networks Ltd. Jan 2017 - Apr 2018Delhi NcrHeading Customer Service, Broadband services for Pan India, Having Services in Delhi, Haryana , Maharashtra circle -
Head - Customer Service, BroadbandEssel Group, Essel Utilities Distribution Company Ltd. Jan 2015 - Dec 2016Mumbai, MaharashtraHeading Customer Service, Broadband services for Pan India
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Head-Zonal Service Operations, Rajasthan CircleBharti Airtel Feb 2014 - Jan 2015Jaipur Area, IndiaHead Zonal Service Operations for Airtel Rajasthan Circle for all three line of Businesses i.e. Mobility, Tele media and DTH -
Head-Service Operations, Mp&Chhattisgarh CircleBharti Airtel Sep 2011 - Feb 2014Indore Area, IndiaHead Service Operations, MP& Chhattisgarh for Mobility, Tele Media & DTH
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Head-Customer Service(Tele Media), Mp&Chhattisgarh ClusterBharti Airtel Feb 2011 - Sep 2011Indore Area, IndiaHeading Customer Service Operations for Tele Media Business for MP & Chhattisgarh
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Head-Customer Retentions & Strategy, Gujarat CircleBharti Airtel Aug 2008 - Feb 2011Ahmedabad Area, IndiaHead Customer Retentions & Strategy for Gujarat Circle Mobility Business
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Head -Service Marketing(Class), Gujarat CircleBharti Airtel Oct 2007 - Aug 2008Ahmedabad Area, IndiaHead Service Marketing for Class (High Value) customers
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Zonal Csd Head, VadodaraBharti Airtel Apr 2004 - Oct 2007Vadodara Area, IndiaHeading Customer Service Delivery for Vadodara Zone
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Zonal Collection Lead, VadodaraBharti Airtel Jun 2003 - Apr 2004Vadodara Area, IndiaZonal Collection Lead for Vadodara Zone
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Process Compliance Manager, Dehradun ZoneEscotel Mobile Communications Ltd May 2002 - May 2003Dehra Dun Area, India -
Collections Executive, Dehradun DoEscotel Mobile Communications Ltd May 2000 - May 2002Dehra Dun Area, India
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Credit Verification Officer, Dehradun DoEscotel Mobile Communications Ltd May 1998 - May 2000Dehra Dun Area, India
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Branch Accountant,DehradunEscotel Mobile Communications Ltd Dec 1996 - May 1998Dehra Dun Area, India
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Distrributor Credit Monitoring ExecutiveVintron Informatics Ltd. Dec 1994 - Dec 1996New Delhi Area, India -
AccountantFortune Marketing Pvt Ltd, Earstwhile Semicon & Systems Jan 1993 - Dec 1994New Delhi Area, India
Ajay Dhal Skills
Frequently Asked Questions about Ajay Dhal
What is Ajay Dhal's role at the current company?
Ajay Dhal's current role is Head-CX, GreenCell Mobility - Promoted by Eversource Capital I Ex Airtel I Essel Group I Escotel (Currently Vodafone Idea Ltd) I.
What skills is Ajay Dhal known for?
Ajay Dhal has skills like Management, Sales, Customer Service, Team Management, Telecommunications, New Business Development, Business Strategy, Strategic Planning, Strategy, Business Development, Product Management.
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