* Manage the comprehensive product roadmap and backlog encompassing all digital products.* Direct and supervise lead requirements discovery, solution design, user story composition, feature development, and user acceptance testing.* Liaise with executive teams to discern pivotal capabilities required and anticipate potential challenges.* Chair cross-functional teams routinely to secure consensus on feature development and prioritization.* Co-ordinate with IT to oversee the roadmap and backlog, ensuring timely delivery of all capabilities in line with expectations.* Partner with product marketing to formulate positioning and messaging strategies, ensuring clear differentiation from competitors.* Monitor and assess product performance to facilitate continual iteration and enhancement.

* Translate functional requirements into technical specifications and design documents.* Conduct and lead efficient requirement gathering and configuration mapping workshops.* Collaborate with the project manager to plan projects effectively, identify risks, and escalate issues appropriately.* Engage with cross-functional teams such as Engineering and Product Support to enhance customer satisfaction.* Provide mentorship to other consultants in technical and functional domains, aiding in their continuous development.

* Manage customer relationships and expectations through effective communication processes.* Drive business solution implementation by cultivating key stakeholder relationships and identifying needs.* Collaborate with developers to implement requirements and guide testers during QA.* Serve as a liaison between Operations and IT for system modifications and enhancements.* Ensure seamless implementation of payer and vendor relationships for data integrity and reporting accuracy.* Develop and maintain project schedules, overseeing all phases of the project lifecycle.

* Supervise all project phases, including requirement management, analysis, and testing.* Analyze client requirements and draft necessary documents for business processes execution.* Assess business processes and consultation on functional requirements.* Collaborate with functional departments and end-users to analyze requirements and produce relevant documentation and diagrams.* Develop training materials and create technical documents.

* Accountable for developing programming solutions to enhance overall page performance, user experience, and minimize bugs.* Collaborated with Senior Developers & Architects to pinpoint performance issues and address data duplication during application migration.