Ajay Kumar Email & Phone Number

Chennai, Tamil Nadu, India

Chennai, Tamil Nadu, India

1. Implemented AI-powered suggestions for a Freshworks Marketplace application, enhancing user experience by leveraging ChatGPT 3.5 Turbo. Developed capabilities to categorize applications, suggest relevant names, enrich descriptions with valuable metadata, and extract keywords. These enhancements improved the effectiveness of search and recommendation models, resulting in a more intuitive and efficient marketplace.2. Built a robust marketplace search platform utilizing Elasticsearch to enhance search capabilities by allowing users to search applications by name and description. This implementation significantly improved search functionality and performance, providing more accurate and relevant search results. The platform was designed to handle large volumes of data and queries efficiently, resulting in a greatly enhanced user experience.

Chennai, Tamil Nadu, India

Developed Low Latency, Highly Scalable Recommendation Model: Designed and implemented a recommendation system for Norton and Avast customers. Utilized a collaborative filtering approach to tailor plans based on customer’s country, region, and age.Technology Stack: Leveraged Neo4j graph database for efficient data storage and retrieval. Implemented the front end using Java Spring microservices.Requirement Analysis: Collaborated with stakeholders to understand and define business requirements.Design: Created both high-level and low-level design documents to guide development.Implementation: Developed the recommendation model and integrated it with the existing system. Ensured code quality and performance through rigorous testing and optimization.Deployment: Managed deployment processes, ensuring smooth integration with production environments.Monitoring: Set up monitoring systems to track performance and quickly address any issues.

Chennai, Tamil Nadu, India

• Designed and Built Web Services in Java Spring Framework for Norton and Avast Ecommerce platforms by decomposing abstract high level requirements to clear small sized requirements ready for engineers to prototype and develop.• Involved in Design Level Decisions for choosing the appropriate platform, tech stack and the managed cloud service from the appropriate cloud service provider based on cost, usage pattern and relevance.• Point of Contact for Customer Facing Issues in Norton and Avast Ecommerce Platforms and Portals. • Mentored and inspired junior engineers to adhere to best design patterns and principles through code reviews and sessions.

Chennai, Tamil Nadu, India

• Designed and Developed Web Services in Java Spring Framework for Client Licensing Modules• Responsible for API documentation and was Point of Contact for client teams of various Norton Offerings• Applied various Design Patterns and SOLID Principles to develop extensible, modular Modular Monolithic code base ready to be decomposed to microservices• Built CI/CD pipelines for the Web services and responsible for Deployment and Performance Monitoring• Responsible for Monitoring Production Infrastructure metrics, customer logs to identify potential issues and fix/triage them appropriately.

Chennai, Tamil Nadu, India

• Developed Native Client Side Windows Modules and Libraries using C++• Developed Libraries that were running in highly concurrent Multithreaded windows environments across different processors and configurations• Analyzed and Fixed issues in Windows Client Modules by Windows Crash Dump Analysis• Applied OOPS Concepts in detail for developing these modules that were consumed by various client services

Chennai, Tamil Nadu, India

Developed Client-Side Windows User Interface Modules Utilized HTML, CSS, TI Script (TerraInformatic Inc), and JavaScript (Google Chrome Embedded Framework) to create dynamic user interfaces. Implemented responsive UI screens with jQuery, handling extensive user interactions and thread context switches. Developed REST client modules to consume RESTful web services for authentication and licensing integration. Created an auto-complete feature using jQuery AJAX event handling. Conducted Windows Crash Dump Analysis to identify and resolve issues in UI and Windows client modules.