As the Associate Director of Intelligent Automation for the Enterprise Technology Services (ETS) team at Fidelity International, a leading global investment management firm, I leverage my 15 years of extensive experience in Infrastructure and Cloud Technology Consulting, Program and Project Management, and Service Delivery to deliver optimal technology solutions to millions of customers worldwide. I am Prince 2 and ITIL certified, and proficient in Agile, Scrum, and Waterfall methodologies.I have successfully led and executed large scale Technology and Business Transition, Transformation, Migration, and Implementation projects, ensuring consistency and standards across the business. I have also applied innovative technologies and solutions, such as Robotics Process Automation, to enable Fidelity and its customers to thrive during the current period of rapid disruption in the workplace. My goal is to empower Fidelity with the best-in-class technology services and capabilities, and to foster a culture of excellence, collaboration, and continuous improvement within the ETS team.