A luxury resort with 80 Villas in Pushkar

A leasure hotel with 100+ rooms

Working as operation manager in 4 star business hotel joy Inn & suites located in NCR Bhiwadi.

Responsible for maximization of revenue generated from the sale of rooms through all channels. Responsible for Revenue and Inventory Management and handling of all online channels.Responsible for generation of the maximum amount of business from Local Corporates/Travel Agents and directly through the reservations team at the hotel. Ensuring the correct loading of rates (corporate, best available, travel trade etc) in the property management system.Sustaining profitable operations through focus on budgeting, cost analysis & cost optimization.Responsible for creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst team members.Training, mentoring & monitoring the performance of team members to ensure efficiency in process operations and meeting of individual & group targets.Ensuring high quality services to achieve customer delight by extensive interaction with guest and quick resolution of problems.Responsible for preparing Channel Report Reports

Joined as Front Office Associate, I was taking care of guest Check In/ Out process, Promoted as Front office Supervisor and develop my skills in night audit, cashiering. Further promoted as Front office Executive Aug 2013.

Joined as an Industrial Trainee, was taking training in all core department to develop my skills.

Started my training from this hotel and started to learn the basics of hospitality industry.