• Ensuring regulation of Speech-Language Pathologists and audiologists in a manner that protects and serves the public of Alberta; • Establishing and monitoring compliance with the strategic plan and governance policies of the College;• Exercising oversight of the financial affairs of the College;• Approving standards of practice, code of ethics, practice guidelines and other College documents.• Responding to proposals and recommendations brought forward to Council.• Proposing changes to governing legislation and leading and guiding the professions and practice of Speech-Language Pathology and audiology

• Implemented Activity Based Costing across the Rehabilitation programs and implemented LEAN initiatives across the portfolio, which facilitated the identification of sustainable operational improvements and ensured excellence in service delivery.• Brought on board to provide business management expertise to support and perform competitive / business analysis.• Established the provincial framework for operations, strategic and technical leadership resulting in the integration of rehabilitation services operation throughout the organization.• Assure the provision of high-quality services, minimize or eliminate preventable adverse effects, maximize the utilization of resources, improving processes with collaboration from all concerned parties.• Implement best practices and provide contract negotiation and strategic sourcing expertise to realize common targets and optimize processes.• Identify current market challenges, Interface with clients regularly; assessment of quality of services. Implement price reduction target. • Cultivate and maintain strong stake holder relationships, ensuring accountability and services level requirements. • Assure the provision of high-quality Services, minimize or eliminate preventable adverse effects, maximize the utilization of resources, improving processes with collaboration from all concerned parties. • Develop collaboration with community partners to improve overall service and outcomes.

• Provide support as a key member of the team in developing and overseeing programs/projects to ensure alignment to organizational mission, vision, values, strategic goals, and business strategies. • Facilitate strategic and tactical planning for quality improvement programs, needs assessments, evaluations, root cause analysis and interventions. Setting improvement goals and supporting in assembling cost-effective resources. • Developing and implementing systems, policies, and procedures for the identification, collection, and analysis of quality performance and measurement data. Reporting to senior management frequently and providing data to revise the methods as needed.

• Improved outpatient pre-registration rate from 88% to 97% while streamlining patient flow and slashing wait times.• Worked with Community Care Access Centre (CCAC) managers to implement “Home first” designed to transfer clients from hospital to home resulting in freeing up of hospital beds.• Led a review that optimized the operations, enhancing test turnaround times to support patient flow across organization.• Enhanced the quality and safety of services provided through the implementation of cross-organizational committees focused on service standardization and collaboration.• Facilitated collaboration of inter- professional team in delivering an innovative rehabilitation service to help clients and caregivers reach their optimal level of recovery in their own community resulting in reduced hospital visits.• Collaborated with an inter-professional team in delivering an innovative rehabilitation service to help clients and caregivers reach their optimal level of recovery in their own community resulting in reduced hospital visits.• Created and presented internal performance and client progress through weekly status and metrics reporting to ensure optimal decision making by management.

• Established regional teams to systemically evaluate, develop, and implement a new organizational model with new practices that reduced the cost per meal tray by 11% within one fiscal year.• Improved health and safety performance by reducing lost-time accidents by 10%.• Worked in collaboration with clinical operations to embed the practice of standards related to accreditation requirements, patient reported experience measures and prevention of adverse events.•Partnered with Chief of Dietary services to develop and implement dysphagia diets resulting in reduced incidence of pneumonia, better client tolerance and reduced hospital stay.• Established communication between client and other team members to ensure client receives maximum benefit of their services and that any adjustments to the service plan are made as needed.

• Worked as an academic/clinical project coordinator for the initiation of the Fiber-optic Endoscopy project that resulted in $100K + savings and improvement in life expectancy.• Improved turnaround times, patient satisfaction, quality control and supported activity growth and strategic initiatives while maintaining strict fiscal accountability.• Negotiated an enhanced solution for meeting provincial health guidelines by working with service providers to address concerns resulting in improvement in quality assurance.• Championed and fostered a culture within the portfolio of continuous quality improvement resulting in improved client safety, client outcomes and effective resource management.• Monitored delivery of care by completing patient rounds, documenting care and identifying progress toward desired care outcomes.