Offer vehicle financing and insurance to customers and providing them with a thorough explanation of aftermarket products and extended warranties and a complete explanation of manufacturer and dealership service procedures and policies.Actively seek new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.Process financing deals accurately and securing approval through financial sources to secure approval and through the proper corporate channels.Understand and comply with federal, Provincial and local regulations that affect the new and used-vehicle and finance departments.Create and maintain a program with the sales department that will ensure all new sales are referred to the F&I department.Train and provide the sales team with information on finance programs and the benefits of the dealership’s financing and extended service programs.Provide excellent service to customers and maintain high level of customer satisfaction.Increase back end profits by explaining the benefits of back end products to customers such as extended service contracts, GAP coverages or Credit insurance and at the same time building value for customers.Keep track of sales, K.P.I's to measure monthly and quaterly performance and to set targets and build strategy to achieve the goals

Provide vehicle selection based on needs and wants and a complete explanation of manufacturer and dealership service procedures and policies.Manage the energy of the Team by driving sales production through daily check-ins and continuous engagement.Ensure sales department is properly staffed and executing on its daily tasks.Operated with a smaller team than competitors to achieve better profitability and consistently exceeded targets in profits, CSI Results and sales volume.Created and implemented dealership processes and sales system for staff to follow, such as sales calls scripts, service prospecting calls and CSI follow-ups. Understand and comply with federal, Provincial and local regulations that affect the new and used-vehicle.Train and provide the sales team with information on finance programs and the benefits of the dealership’s financing and extended service programs.

Greeted every customer on the phone and inside the showroom in a professional manner.Assessed customer's needs and wants and suggested vehicles that works for them and their family.Build strong relationship with my customer base to keep getting repeat and referral business.Certified Chrysler Product Specialist on Chrysler, Jeep, Ram and Dodge product line-up.Take customers through the whole sales process very professionally from greeting at the door to deliver the vehicle.Build value in product, negotiate with customers in company's best interest and do proper follow ups to ensure there are no missing opportunities.Achieved personal goals and company targets almost every month.Use social media pages & channels to generate my own business and leads

Providing excellent customer service to all our clientsDeveloping Marketing strategies for “Envirowise” retail brandMade a Retail business model to successfully launch the products into the western Canada marketGenerated a business model to achieve $400 thousand dollars’ sales targetOpened more than 70 new accounts in first six months for the brand with no previous recognition in the marketMade projections on ROI (Return on investment) and Pricing strategy for “Envirowise” to show the successful implementation of the project.Helped in designing the advertising and promotional material for “Envirowise”Build a Promotion Model for Envirowise to successfully launch the brand among its competitorsMade PowerPoint presentations for targeted retailersHelping “Head of marketing & sales” with soon to be launched brand.

Provide excellent customer serviceDraft schedules considering labour budget and maintain regularityResponsible to maintain daily paperwork, track shortages and follow through with protocolsHandle large sum of cashRun weekly merchandising cycles to insure new products are in the right locationRecruit and train staff about product knowledge, merchandising, safety, regulations, policies and customer serviceImplement new promotions and provide training regarding up-selling on new productsSet up rational sales objectivesEnsure the necessary health and safety checks are completed dailyAnalyze sales figures and forecast future sales volumes to maximize profitsRespond to customer complaints and commentsManage and maintain effective store operations

Worked with a non-profit organizationWorked along with an Marketing Director to market organization with other competitors in the regionDesigned, developed and implemented marketing and sales campaignsDesigned a website template and promoted business through internet promotions set up on YOUTUBE channels