Ajay Yadav Email & Phone Number

Gurugram, Haryana, India

Demand Estimation for US based Design and Simulation Software Player in India• Identified software use cases across value chain for client's different business verticals through client interactions and expert consultations• Built demand estimation model for each vertical and provided recommendations on business expansion opportunities

Gurugram, Haryana, India

Customer Experience Blueprint for a Fuel Retailing Client (Africa)• Managed client stakeholder meetings to understand key customer personas and their associated customer journeys• Designed questionnaires for surveys & in-person interviews to find CX pain points in Kenya & Morocco• Benchmarked client’s as-is processes against industry standard practices & developed CX blueprint via expert consultations• Presented project’s findings in management workshops in Kenya to kickstart CX delivery implementation strategyPassenger Car Powertrain Study for a Korean passenger vehicle OEM (India)• Conducted primary research & forecasted development of CNG and EV Charging Infrastructure in India for a leading car OEM• Developed recommendations for client product strategy across different customer segments through in-depth interviewsGo-to-Market Strategy for Indian Electric Vehicle Battery Swapping Player in 6 countries• Analyzed use cases of 2W/3W & current level of EV penetration in the countries and Identified potential white spaces in the market• GTM strategy for shortlisted markets, profitability assessment; identified levers to balance value & business viabilityGTM Strategy for a Japanese Corporate House (India)• Estimated market size for client’s product & identified key potential targets areas after scanning the regulatory environment• Devised product monetization plan across various use cases; suggested long list of imperatives for earning of carbon credits

Chennai, Tamil Nadu, India

Worked as a Tech Consultant & Executive Assistant @ CEO’s Office at OHM Global Mobility Ltd., one of Hinduja Group's subsidiaries OHM Digital Platform Development• Designed overall company IT blueprint, & defined digital requirements by performing a need gap analysis of company’s daily operations• Prepared Business Requirement Documents (BRDs) and defined KPIs augmenting day-to-day data collection process• Conceptualized and designed a Management Information System (MIS) based on Tableau collating data from 6 business functions

Mumbai, Maharashtra, India

Market Analysis▪ Created marketplace map of 17 global insurance solution providers and recognized gaps in current market offerings▪ Analysed key trends & recommended novel areas for business expansion under financial institutions practiceSales Planning▪ Conducted market research on insurance solutions for natural catastrophe; calculated target market size ($80B)▪ Identified 10+ potential insurance providers to mitigate risks of 3 clients & created sales pitch to onboard them

Noida, India

Developed solutions in C, C++, Java, Python, and C# for end-to-end performance monitoring & diagnosis of client web applicationsProduct Development• Enhanced company’s proprietary enterprise Application Performance Management Product by introducing 4 new features• Designed and developed a feature to optimize diagnostic tool’s memory usage and overall time efficiency • Conceptualized MVP for Performance management tool on JVMTI expediting client onboarding to a new technology stack• Authored product requirement documents (PRDs) ensuring smooth feature development and deployment through SDLCProduct Management• Executed Proof of Concept exercises & provided technical support related to client specific requirements• Automated diagnostic tool’s pre-installation processes on client’s end, and reduced tool activation downtime• Redesigned system architecture to increase data throughput between client web applications and diagnostic toolProcess Enhancement• Achieved real-time application data synchronization in product dashboard through integration of 2 proprietary enterprise tools• Decreased diagnostic tool runtime memory usage for Fortune 500 client’s web application through code restructuring• Remodeled Root Cause Analysis feature design to detect faults in client’s website; generated 50% more accurate predictions

Pgp · Business Administration And Management, General

Master Of Business Administration - Mba

Bachelor Of Engineering - Be, Computer Engineering

Aissce · Science Stream