Ajay Singh Email and Phone Number
PMP® Certified Product Manager with hands-on experience in Digital Lending, Retail Assets, and Digital Transformation across the Banking, Financial Services, and FinTech sectors. My journey spans Product Strategy, Marketing, Stakeholder Management, and Data Analytics, allowing me to bring a holistic approach to building and scaling products.Currently, I lead product and marketing strategies for referral lending products at FINO Payments Bank, including personal loans, gold loans, and credit lines for FINO customers. I work closely with lending partners on product integration and new initiatives while ensuring portfolio performance, customer satisfaction, and strategic growth through targeted promotional campaigns.At L&T Financial Services, I managed an INR 111.2 Bn Tractor Finance portfolio, collaborating with the collections business head. My role included understanding product requirements, creating user stories, and BRDs, and conducting UAT testing. I was responsible for stakeholder management, driving communication, and ensuring the smooth delivery of product features, all while defining key metrics to measure returns.Before that, I honed my analytical skills as a Business Analyst at Mahindra & Mahindra, where I specialized in market research, hypothesis formulation, and uncovering data-driven insights to fuel strategic decisions. I led projects for Mahindra Farm Implements, Swaraj Tractor, and Mahindra Agri Solutions, helping uncover meaningful trends and business opportunities.I thrive in cross-functional environments, ensuring smooth project execution, leveraging Agile methodologies, and driving strategic initiatives that contribute to organizational growth.Skills:Product Management | Digital Lending | Retail Assets | Digital Transformation | Stakeholder Management | Marketing | Data Analytics | Strategy | Project Management | Agile.
Fino Payments Bank Ltd
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Product ManagerFino Payments Bank Ltd Nov 2022 - PresentNavi Mumbai, Maharashtra, India• Build retail asset products Personal Loan, Gold Loan for Fino customers and revolving line of credit working capital loan for FINO merchants; this led to 40% increase of loan portfolio in FY 2023-24• Managed stakeholders to establish new partnerships with 10+ lending partners, ensuring alignment on product, risk, legal, compliance and tech development with reduction in onboarding time by 33% • Prepared detailed Business Requirement Documents to define scope and design customer journey flow for digital lending operations, leading to a decrease in processing errors and increase in loan disbursement efficiency • Analyzed lending portfolio performance and customer satisfaction, executed targeted promotional campaigns, conducted root cause analysis on complaints and breaches and rectified issues; this resulted to increased customer retention by 15% -
Product ManagerL&T Financial Services Feb 2022 - Nov 2022Mumbai, Maharashtra, India• Revamped collection policies and strategies that resulted in an increase in collection efficiency by 3% in Q3 FY23 with reduced delinquency roll rates and losses• Developed the product life cycle from prototyping to in-house development and process automation to strengthen digital payment journey and improving TAT of collections via mobile app• Defined project scope, costs and timelines for updating existing products, creating user stories, BRD’s, UAT testing and managing stakeholder expectations across functions and levels• Interpreted monthly newsletter by evaluating KPIs and preparation of MIS reports -
Business AnalystMahindra And Mahindra Limited [Automotive And Farm Equipment Business] Jan 2020 - Feb 2022Mumbai Area, India• Executed market research (qual/quant/ethnographic) and data analytics projects to identify insights for Mahindra Tractors/ Farm Implements, Swaraj Tractor Division and Mahindra Agri Solutions• Developed plan to double volume with an investment of INR 2 Bn by providing analytic decision support with identification of potential market in farm equipment - rice transplanters, potato planters and harvesters • Co-ordinated with agencies for field research work (drafting project briefs, defining hypotheses, recruitment of respondents, translation, transcripts development, moderator services, etc.)• Interpreted monthly newsletter by evaluating KPIs & recommended business update -
Summer InternBasix Apr 2019 - Jun 2019Maharashtra, IndiaConducted primary research with 120 sample size for 6 districts in Maharashtra to identify the redundancies followed in the Joint Liability Group loan lending model
Ajay Singh Skills
Ajay Singh Education Details
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Master Of Business Administration - Mba -
Bachelor Of Science (Bsc)
Frequently Asked Questions about Ajay Singh
What company does Ajay Singh work for?
Ajay Singh works for Fino Payments Bank Ltd
What is Ajay Singh's role at the current company?
Ajay Singh's current role is PMP® Product Manager | Digital Lending & Retail Assets | Driving Innovation, Growth, & Financial Inclusion | Data-Driven Strategist | Agile Leader.
What schools did Ajay Singh attend?
Ajay Singh attended Symbiosis Institute Of International Business, University Of Mumbai.
What skills is Ajay Singh known for?
Ajay Singh has skills like Microsoft Office, Sales Operations, Problem Solving, Market Research, Business Analytics, Marketing Strategy, Customer Relationship Management, Data Visualization, Agricultural Machinery, Microsoft Power Bi.
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Ajay Singh
District @ Zomato | Ex Vp / Business Head - Paytm, Pine Labs, Nearbuy, Groupon IndiaGurugram -
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Ajay Singh
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