A professional with over several years of experience in Business development, client relationship and management. Adept at driving growth of company revenues & enhancing client retention levels through effective customer service techniques to improve overall organisational performance.Negotiated contracts and closed sales with new and existing clients.Developed business pipeline using cold and warm techniques.Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.Engaged with customers to build business relationships.Reviewed invoices, payment requests, advance requests, expense reimbursements.Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.Developed knowledge of company products and services to make suggestions according to customer needs.Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.Created promotional materials to advertise products and services.Monitored customer service metrics and performance indicators to identify areas of opportunity.
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Sr. Operation AssociateWns Sep 2023 - PresentIndia -
Business Process Delivery AssociateAccenture Sep 2022 - Sep 2023India• Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.• Produced monthly reports using advanced Excel spreadsheet functions.• Collaborated with business-unit leaders to identify and prioritize problems.• Participated in requirements meetings to understand business needs.• Identified patterns and trends in large data sets and provided actionable insights.• Modified databases to meet needs and goals determined during planning process.• Utilized RDBMS tools and utilities to monitor, tune and optimize system performance.• Developed and updated databases to handle customer data. -
Solution EngineerQuantm Oct 2019 - May 2022Delhi, India• Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.• Worked with customers for needs analysis and to determine vendor costs.• Analyzed data to coordinate installation of new systems or modification of existing systems.• Delivered unit-tested systems within customer-prescribed timeframes.• Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.• Put together employee files and collect required digital or physical information to meet requirements.• Developed custom database objects, stored procedures and delivered application support.• Supported projects enabling delivery efficiencies and technical resolution.• Created and implemented database designs and data models.• Set up and controlled user profiles and access levels for each database segment to protect important data.• Created and updated database designs and data models.• Managed identification, protection and use of data assets.• Monitored and controlled data upload, checking for successful data import and quality.• Commissioned and decommissioned data sets under mentor supervision.• Provided technical support for troubleshooting analytics and reporting issues. -
Solutions EngineerTech Live Connect Aug 2017 - Aug 2019Haryana, India• Created and prepared recommendation reports to improve hardware and software standards.• Conducted process improvement meetings to solicit, clarify and document business technical requirements.• Analyzed and resolved complex network problems for end-users.• Reviewed problem logs to identify recurring problems and coordinated issue resolution activities.• Installed and configured computer hardware, software and peripheral packages.• Configured user accounts, password and account lock-out policies.• Coordinated with other engineers to evaluate and improve software and hardware interfaces.
Ajay P. Education Details
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Accounting And Business/Management
Frequently Asked Questions about Ajay P.
What company does Ajay P. work for?
Ajay P. works for Wns
What is Ajay P.'s role at the current company?
Ajay P.'s current role is AML compliance analyst.
What schools did Ajay P. attend?
Ajay P. attended Delhi University.
Who are Ajay P.'s colleagues?
Ajay P.'s colleagues are Dhanashree Walimbe, Rohan Yadav, Jitendra Pawar, Ammaarah Wentzel, Anant Mahajan, Payal Londhe, Honey Lou Gonzaga.
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Ajay Rathod
Enthusiastic Fresher Devops Engineer With A Focus On Ci/Cd Pipeline And Scalability. Aws Code Pipeline| Linux| Git| Docker| Kubernetes| Jenkins| Ansible| Maven| Prometheus |Grafana| Teraaform | Selenium| Python|Karnataka, India
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