Ajay Varatharajah Email & Phone Number

Ontario, Canada

• Answer support calls/emails to provide technical assistance
• Troubleshooting Technical Issues
• Providing timely and accurate client feedback
• Creating procedural documentation for support
• Managing multiple cases at a time
• Follow up with clients to ensure issues are resolved

Ontario, Canada

• Handling fast-pace and stressful situations including cold-calling and debt collections
• De-escalation techniques and to have persuasive conversation in being able to transverse aconversation
• Handling 50+ calls per day that will vary from inbound, outbound and mixed calls that will varyin types of debt and so varying in reluctancy in difficulty of a call
• Having a professional and assertive tone to be able to navigate calls and to have productive andeffective calls… Show more
• Having a professional and assertive tone to be able to navigate calls and to have productive andeffective calls with debtors. Show less

Ontario, Canada

• Administration - Responsible in working to find suitable applicants and to be able to find jobplacements
• Data management - Being able to create an organized system for clients and to be able tocorrectly categorize them
• Customer Service - greeting clients in a friendly and secure manner to solve an issue and whenthey would like to apply for the job position

Ontario, Canada

• Storing 100+ select products in all appropriate climates (dry, coolers, and freezers)
• Assembling from specified pick slots for store orders daily in a methodical, efficient, andproductive manner and assembles order onto plastic or wood pallets
• Responsible for ensuring that all totes and pallets are properly identified with the correct storeidentification number and load number
• Condensing of 40+ orders to correct order number to have smooth transitions of orders to… Show more
• Condensing of 40+ orders to correct order number to have smooth transitions of orders to deliverin-store packages the customer in a timely and efficient manner
• Interacting with customers in a friendly and warm demeanor to solve an issue and whencompleting an order