Spearhead with product development and project management specifically, finalising requirements, agreeing budgets, and liaising with internal & external stakeholders.Implement best practice testing methodologies and testing practices/systems.Document key system features, workflows and processes.Assist in product UI/UX optimisation to ensure best customer experience.Assist with marketing strategy/ design/ implementation of Flipview product.Develop product road map and suggest… Show more Spearhead with product development and project management specifically, finalising requirements, agreeing budgets, and liaising with internal & external stakeholders.Implement best practice testing methodologies and testing practices/systems.Document key system features, workflows and processes.Assist in product UI/UX optimisation to ensure best customer experience.Assist with marketing strategy/ design/ implementation of Flipview product.Develop product road map and suggest scaling features.Assist with governance around back up / recovery and deployment.Review the results of the cyber security audits and plan measures if required. Show less

Managed stakeholders and liaised with clients to build rapport.Proactively extracted, gathered and analysed business requirements for scope and backlog creation, performed gap analysis and elicited business process features in the form of user stories by critical thinking.Performed business process redesigning and continuous improvement through constant monitoring and keeping the big picture in mind.Provided Zoho suite consultation for customers to customize the software based on… Show more Managed stakeholders and liaised with clients to build rapport.Proactively extracted, gathered and analysed business requirements for scope and backlog creation, performed gap analysis and elicited business process features in the form of user stories by critical thinking.Performed business process redesigning and continuous improvement through constant monitoring and keeping the big picture in mind.Provided Zoho suite consultation for customers to customize the software based on their needs.Managed and updated backend inventory for an e-commerce client. Show less

Hands-on experience managing various websites, web application and mobile (Android and Apple) projects using Agile and Waterfall development methodologies by eliciting user stories, prioritizing backlogs, planning sprints, conducting daily scrum meetings, testing product increment, organizing sprint review and retrospective meetings.Proven experience in business process redesigning and continuous improvement through constant monitoring and keeping the big picture in mind.Liaised with… Show more Hands-on experience managing various websites, web application and mobile (Android and Apple) projects using Agile and Waterfall development methodologies by eliciting user stories, prioritizing backlogs, planning sprints, conducting daily scrum meetings, testing product increment, organizing sprint review and retrospective meetings.Proven experience in business process redesigning and continuous improvement through constant monitoring and keeping the big picture in mind.Liaised with clients to update progress and customize the software based on a change management approach utilizing various business analysis tools including Jira and Confluence that reduced time to collaboratively make updates.Elicited and documented business process and technical specifications including wire-frames for screens layout (web & mobile UI) using the Visio and Balsamiq tool that needs to be presented as a proposed solution. Show less

Conducted extensive research on the client requirement domain to breakdown tasks to be performed by each user role.Identified new business opportunities by suggesting change request features that were not scoped initially.Analysed client social style as being driving or analytical before presenting the proposed solution that matches client preference.Facilitated workshops to present client requirement business processes with other teams on the project.