• IWL pioneered the manufacturing and usage of APP and SBS based bituminous membranes in India. Grew and diversified into an infrastructure sector support organization with multiple product lines across Road Products, Waterproofing, Coatings, Adhesives and Construction Chemicals.• Organization's vertical and lateral Growth & Diversification Accountability.• Expansion and strengthening of the national and overseas dealership & distribution network with direct Top-line and Bottom-line… Show more • IWL pioneered the manufacturing and usage of APP and SBS based bituminous membranes in India. Grew and diversified into an infrastructure sector support organization with multiple product lines across Road Products, Waterproofing, Coatings, Adhesives and Construction Chemicals.• Organization's vertical and lateral Growth & Diversification Accountability.• Expansion and strengthening of the national and overseas dealership & distribution network with direct Top-line and Bottom-line impact.• Driving growth strategy for bigger market share through strategic initiatives, innovative design and effective sales operating model.• Leading geographically diverse teams and driving a strong & positive culture. Show less

• An A.P. Moller-Maersk company, Maersk Training covers a wide field of offshore industries and their training needs, targeting each field with specific expertise.• P&L Accountability & Business Leadership for growth & performance of multi-site business across Asia in Oil & Gas, Maritime & Renewables industries.• Market share growth through extensive research, innovative strategic initiatives, diversification and focused sales operating model resulting in national and overseas expansion… Show more • An A.P. Moller-Maersk company, Maersk Training covers a wide field of offshore industries and their training needs, targeting each field with specific expertise.• P&L Accountability & Business Leadership for growth & performance of multi-site business across Asia in Oil & Gas, Maritime & Renewables industries.• Market share growth through extensive research, innovative strategic initiatives, diversification and focused sales operating model resulting in national and overseas expansion with direct Top-line and Bottom-line impact, numerous accreditations and certifications for the group.• Grew Maersk Training India from a single Chennai based organization to multi-site South East Asia operation.• Leading a diverse team across Operations, Commercial, Finance & HR functions while driving a strong positive culture achieving high employee engagement scores. Show less

Leading Oil & Gas, Maritime, People Skills & Logistics VerticalReporting to the Managing Director• Lead and manage the sales, business development and marketing workforce, prioritizing and focusing their short and long term goals. • Creating & Implementing the sales strategy for the region.• Identify new opportunities to sell our expanding assortment to local, national and global customers.• Formulating and submitting proposals, contracts, tenders & commercial bids across… Show more Leading Oil & Gas, Maritime, People Skills & Logistics VerticalReporting to the Managing Director• Lead and manage the sales, business development and marketing workforce, prioritizing and focusing their short and long term goals. • Creating & Implementing the sales strategy for the region.• Identify new opportunities to sell our expanding assortment to local, national and global customers.• Formulating and submitting proposals, contracts, tenders & commercial bids across various business / industry segments.• Develop & Maintain long term positive relationships with new and existing clients.• Ensuring business targets & budgets are achieved and YoY growth attained.• Analyze market feedback, input into the product development process to ensure our assortment range remains relevant and commercial.• Act as the face of Maersk Training, embodying our Core Values and Principles in how we do business. Show less

• Co-founder and operations lead of a low-cost Indian Restaurant Chain start-up, initially funded by friendly investors from the USA. The idea was to build a value based food brand that delivered “really tasty” Indian grilled food in 15 minutes, with rent-free express counters in large housing complexes. The densely populated NCR geography was the pilot region. • As a team we pivoted on our strategy twice in 14 months, we couldn’t make our idea click @ scale and ran out of options for any… Show more • Co-founder and operations lead of a low-cost Indian Restaurant Chain start-up, initially funded by friendly investors from the USA. The idea was to build a value based food brand that delivered “really tasty” Indian grilled food in 15 minutes, with rent-free express counters in large housing complexes. The densely populated NCR geography was the pilot region. • As a team we pivoted on our strategy twice in 14 months, we couldn’t make our idea click @ scale and ran out of options for any further capital infusion as the individual investors grew impatient. Although, we couldn't execute on our vision, we had an amazing time. The lessons will last a lifetime. • Was in-charge of production setup and supply chain, opened a 30 seats showcase food joint in Gurgaon within 60 days of the start-up. Followed by setting up a large production kitchen, that could supply 40 express counters daily. Built and led a team of 18 employees and managed hiring, training and scheduling operations.• Successfully tied up with multiple RWAs in the first month of brand roll out, as part of our plan to start 30 express counters in the 1st year. We started failing fast after the 1st quarter on our plan to expand the express counters, however were able to clock nearly INR 10 MM of annual sales from our 1st showcase food joint.• Designed and executed promotional, advertising and marketing campaigns, tie-ups with various websites, social and local media channels, inviting food editors to review the restaurant, contacting local & regional magazines to run weekly features on the brand to increase market presence, earned numerous positive reviews through multiple channels resulting in achieving the yearly sales plan in the 4th month for the showcase restaurant. Show less

• Annual Operating Plans & Budgeting: Participate in preparing and monitoring AOP and build strategies to achieve the AOP model and safeguard stakeholder’s interests.• Project Management: Planning, organizing, securing and managing resources to bring about the successful completion of specific project goals and objectives.• Commercial Operations: Responsible for Advertising, Branding, Marketing, Press Releases and Corporate Communication of new and existing businesses. Partner to plan… Show more • Annual Operating Plans & Budgeting: Participate in preparing and monitoring AOP and build strategies to achieve the AOP model and safeguard stakeholder’s interests.• Project Management: Planning, organizing, securing and managing resources to bring about the successful completion of specific project goals and objectives.• Commercial Operations: Responsible for Advertising, Branding, Marketing, Press Releases and Corporate Communication of new and existing businesses. Partner to plan, execute & achieve closure on new corporate business opportunities. Deliver on planned targets & track business performance metrics.• Contract structuring and Monitoring: Structuring strategic proposals, negotiating business terms & conditions and closing the transaction invite RFPs for various revenue opportunities and manage end to end process for RFP & RFI submissions & executing LOAs through bidding process.• Business Reviews: Prepare & deliver business reviews presentation to executive committee on a monthly, quarterly and yearly basis. Participate in business discussions to determine broad corporate objectives. Show less

• Customer Relationship Management: Strengthening customer relationships by personalized touch programs, credible investment solutions & insurance advice to clients. Enabling the team with thorough domain & operational knowledge to proactively understand & cater for client needs. • Quality & Compliance: Ensuring systematic management of the 40-45 agency work force in compliance with the guidelines & procedures laid down by the organization and the regulatory bodies. • Performance & Team… Show more • Customer Relationship Management: Strengthening customer relationships by personalized touch programs, credible investment solutions & insurance advice to clients. Enabling the team with thorough domain & operational knowledge to proactively understand & cater for client needs. • Quality & Compliance: Ensuring systematic management of the 40-45 agency work force in compliance with the guidelines & procedures laid down by the organization and the regulatory bodies. • Performance & Team Management: Managing & mentoring agency workforce on performance against agreed targets and recruiting new HNI financial advisors, helping understand & commit to MNYL vision.• Business Development & Cross Sell: Cross sell to existing customers, via agency workforce. Organizing neighbourhood camps for financial advisors for quality lead generation & new business, responding to product queries while keeping the customers abreast with market & product changes.• B2B & B2C Product Sales: Contributing towards launch & marketing of new insurance plans at Corporate, Institutional and Retail sales levels, involving promotional seminars & awareness camps. Show less

• Led, Coached, developed & stretch managed a new Team Manager with 25 associates and 18 direct reports for service delivery to UK based Orange customers & United Utilities (Powergen), working on stringent customer satisfaction targets. • Continually review team performance against goals, identify variance & course correction for team members on relevant performance metrics.• Lead executives through corporate change by using appropriate communication methods to maintain team member’s… Show more • Led, Coached, developed & stretch managed a new Team Manager with 25 associates and 18 direct reports for service delivery to UK based Orange customers & United Utilities (Powergen), working on stringent customer satisfaction targets. • Continually review team performance against goals, identify variance & course correction for team members on relevant performance metrics.• Lead executives through corporate change by using appropriate communication methods to maintain team member’s commitment to Corporate Strategy, Future Vision, Customer needs and Business Operating Plan.• Ensure adherence to defined practice and procedures to maintain consistent and compliant quality of output in line with Organization & Client requirements. Show less

• Managed a team of 21 associates providing customer service to Dell USA customers.• Managed daily engagement & reviews with on-site client

Customer ServiceUpselling & Cross SellFirst Time ResolutionMaintain CSat

• Marketing pharmaceutical products & ensuring territorial target fulfillment. • Guided a team of 4 Medical Reps & designed standard product marketing scripts