Ajay Jassel Email & Phone Number

Wednesbury, England, United Kingdom

- Develop and grow key accounts, increasing wallet share and fostering long-term relationships with corporate buying influencers.- New Business Development.- Provide timely quotes, process orders, and follow up to drive order conversion.- Deliver product info and quotes through phone, email, and face-to-face meetings.- Manage account agreements, including evaluations, renewals, and pricing.- Lead performance reviews with clients, offering value-added insights.- Maximize profit opportunities by ensuring pricing integrity and exploring cross-sell/up-sell options.- Collaborate with internal teams to ensure excellent customer service.- Handle complaints and coordinate resolutions with relevant departments.- Monitor shipments for cost-efficient, timely delivery and maintain accurate CRM data.

Wednesbury, England, United Kingdom

- Managed small to medium OEM and MRO accounts, focusing on driving sales growth and maintaining strong customer relationships.- Provided tailored product solutions, offering expert guidance to meet clients’ operational and technical needs.- Processed and managed orders, quotes, and RFQs in SAP, ensuring accurate and timely responses.- Conducted proactive follow-ups on quotes to convert them into sales.- Collaborated with external sales teams to support strategic initiatives and maximize business opportunities.- Delivered exceptional customer service by resolving issues, addressing product inquiries, and ensuring timely order fulfillment.- Analyzed customer needs to identify opportunities for cross-selling and upselling additional products or services.- Monitored stock availability and communicated product delivery updates to ensure smooth operations.- Maintained up-to-date records in CRM and provided regular reports on sales performance.

Bilston, England, United Kingdom

- Managed office duties including answering calls, directing inquiries to relevant departments, and providing general administrative support.- Scheduled and coordinated transport for shipments, ensuring timely deliveries and efficient logistics.- Liaised with internal departments (production, logistics, finance) to facilitate smooth sales operations and resolve any issues.- Handled customer inquiries and complaints, ensuring prompt responses and maintaining high levels of customer satisfaction.

Wednesbury, England, United Kingdom

- Managed and developed key major accounts, focusing on increasing wallet share and driving revenue growth.- Built and maintained strong relationships with key stakeholders and decision-makers within customer organizations.- Provided tailored product solutions and strategic support to meet clients’ evolving needs, ensuring long-term customer satisfaction.- Processed and managed customer orders, quotes, and contracts, ensuring timely and accurate fulfillment through the ERP System.- Conducted regular account reviews and performance assessments to identify growth opportunities and optimize account profitability.- Collaborated with internal teams, including logistics and sales support, to ensure seamless service delivery and customer satisfaction.- Led negotiations for pricing, contracts, and agreements to secure favorable terms for both customers and the company.- Analyzed customer purchasing patterns to identify cross-sell and up-sell opportunities, driving additional business.- Resolved customer complaints and issues efficiently, maintaining strong client relationships and ensuring repeat business.- Source, evaluate, and select suppliers to ensure quality, pricing, and delivery meet company standards.- Manage purchase orders, ensuring timely procurement of materials and services.- Track and monitor orders, shipments, and deliveries, resolving any delays or issues.- Purchasing

Brierley Hill, England, United Kingdom

Birmingham, England, United Kingdom

Wolverhampton, England, United Kingdom