Ajay Patel

Ajay Patel Email and Phone Number

Business Analyst | Project Manager | Customer Success manager | SaaS | Digital Transformation CRM | B2B & B2C Customer Experience @ Anchanto
singapore, singapore
Ajay Patel's Location
Pune, Maharashtra, India, India
About Ajay Patel

Business analyst | Product Implementation | Product Manager | Account Manager | Customer success | Quality Analyst

Ajay Patel's Current Company Details
Anchanto

Anchanto

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Business Analyst | Project Manager | Customer Success manager | SaaS | Digital Transformation CRM | B2B & B2C Customer Experience
singapore, singapore
Website:
anchanto.com
Employees:
106
Ajay Patel Work Experience Details
  • Anchanto
    Business Analyst
    Anchanto Aug 2024 - Present
    Pune, Maharashtra, India
  • Prowess Selling Skills Pvt Ltd
    Project Manager
    Prowess Selling Skills Pvt Ltd Jan 2022 - Aug 2024
    Pune, Maharashtra, India
    Working as Project managers/Account manager of cloud based secondary sales, Field force automation and CRM domain product.- Product Management> As a project manager major responsibilities are project timeline adherence Change request management, delivery management and post delivery end users training and support management. > As a project manager maintained responsible for all \the account related information, tracing PUPM billing, CR billing from PI to PO and till invoice.> Participated in presales demo, technical discussion and feasibility analysis with prospective customers.> End to end implementation and providing service thereafter.> Worked with various types of customers like, Automobile, FMCG, Agriculture and Pipe industry. > New Requirement discussion with stockholders/Management.> Feasibility, Gap, and impact analysis for requirements raised by the customers.> Detail documentation of new requirements (BRD and FRD) with all effected area analysis.> Requirement discussion with Technical team and provided suggestion/solutions. > Prepare detail project plan, timelines, release and support.> Maintain Tracker/plan for Change request during product implementation.> Prepared test scenarios, Test cases for end users and performed UAT for all the CR.> Prepared wireframe(MockFLow) for new requirements. > Experience in training and mentoring team members with product knowledge and business processes. > Give demos on system development to key stakeholders & Prospective customer.> Prepared Welcome kit, User manual and FAQs.> Worked on BI reports and Prepared details dashboards for customer data analysis.> Hypercare/Support Post implementation of product.
  • Kloudq Technologies Limited
    Project Manager
    Kloudq Technologies Limited Aug 2021 - Jan 2022
    Pune, Maharashtra, India
    Working as Project managers/Account manager of cloud based secondary sales, Field force automation and CRM domain product.- Product Management> As a project manager major responsibilities are project timeline adherence Change request management, delivery management and post delivery end users training and support management. > As a project manager maintained responsible for all \the account related information, tracing PUPM billing, CR billing from PI to PO and till invoice.> Participated in presales demo, technical discussion and feasibility analysis with prospective customers.> End to end implementation and providing service thereafter.> Worked with various types of customers like, Automobile, FMCG, Agriculture and Pipe industry. > New Requirement discussion with stockholders/Management.> Feasibility, Gap, and impact analysis for requirements raised by the customers.> Detail documentation of new requirements (BRD and FRD) with all effected area analysis.> Requirement discussion with Technical team and provided suggestion/solutions. > Prepare detail project plan, timelines, release and support.> Maintain Tracker/plan for Change request during product implementation.> Prepared test scenarios, Test cases for end users and performed UAT for all the CR.> Prepared wireframe(MockFLow) for new requirements. > Experience in training and mentoring team members with product knowledge and business processes. > Give demos on system development to key stakeholders & Prospective customer.> Prepared Welcome kit, User manual and FAQs.> Worked on BI reports and Prepared details dashboards for customer data analysis.> Hypercare/Support Post implementation of product.
  • Kloudq Technologies Limited
    Business Analyst
    Kloudq Technologies Limited May 2018 - Aug 2021
    Pune, Maharashtra, India
    Working as Business analyst and Implementation managers of cloud based secondary sales, Field force automation and CRM domain product.- Product Management / Product Implementation.> New Requirement discussion with stockholders/Management.> Feasibility, Gap, and impact analysis for requirements raised by the customers.> Detail documentation of new requirements (BRD and FRD) with all effected area analysis.> Requirement discussion with Technical team, and provided suggestion/solutions. > Prepare detail project plan, timelines, release and support.> Maintain Tracker/plan for Change request during product implementation.> Performed many integration with various types of vendors. > Prepared test scenarios, Test cases for end users and performed UAT for all the CR.> Prepared wireframe(MockFLow) for new requirements. > Experience in training and mentoring team members with product knowledge and business processes. > Give demos on system development to key stakeholders & Prospective customer.> Prepared Welcome kit, User manual and FAQs.> Worked on BI reports and Prepared details dashboards for customer data analysis.> Hypercare/Support Post implementation of product.> Worked with various types of customers like, Automobile, FMCG, Agriculture and Pipe industry.
  • Kloudq Technologies Limited
    Software Tester
    Kloudq Technologies Limited Jan 2016 - May 2018
    Pune, Maharashtra, India
    1. Test Planning, Design, Scenario and Test cases creations.2. Execution of testing, Retesting and Regression testing performed. 3. Followed SDLC and STLC.4. RTM maitbinated with test cases and scenarios.5. Performed Functional and Performance testing.6. Performed Security, Load, BVA and ECP testing.

Ajay Patel Education Details

Frequently Asked Questions about Ajay Patel

What company does Ajay Patel work for?

Ajay Patel works for Anchanto

What is Ajay Patel's role at the current company?

Ajay Patel's current role is Business Analyst | Project Manager | Customer Success manager | SaaS | Digital Transformation CRM | B2B & B2C Customer Experience.

What schools did Ajay Patel attend?

Ajay Patel attended Rajiv Gandhi Prodyogiki Vishwavidyalaya.

Who are Ajay Patel's colleagues?

Ajay Patel's colleagues are Dongjun Kim, Rungtham W., Varun Teja Chundru, Ron Julius Lei Dimayuga, Ayesha Mulla, Priya Patthe, Ujwal Pardeshi.

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