Assist in monitoring security systems and tools for signs of suspicious activity or potential security breaches.Aid in the investigation of security incidents and breaches under the guidance of senior analysts.Gather and analyze evidence related to security incidents, including log data, network traffic captures, and system artifacts.Support vulnerability scanning and assessment activities to identify and prioritize security vulnerabilities in systems, networks, and applications.Participate in cybersecurity awareness programs and training sessions to improve your understanding of security best practices, policies, and procedures.Help disseminate security awareness materials and communications to employees to promote a culture of security awareness and vigilance.Assist in researching and analyzing emerging cyber threats, attack techniques, and trends in the cybersecurity landscape.Support efforts to implement security controls and measures to mitigate identified risks and achieve compliance objectives.Aid in documenting security incidents, investigations, and response activities in accordance with organizational policies and procedures.Take advantage of learning opportunities and training provided by the organization to enhance your skills and knowledge in cybersecurity.

Basic Troubleshooting: Responding to and resolving basic technical issues reported by users, such as password resets, software installation, and printer problems.Help Desk Support: Serving as the first point of contact for users seeking technical assistance over the phone, email, or in person.Ticket Management: Logging and tracking support tickets using a ticketing system, ensuring timely resolution and proper documentation of all support requests.Hardware Support: Assisting with the setup, installation, and configuration of computers, peripherals, and other IT equipment.Software Support: Providing guidance and support to users on how to use standard software applications, troubleshooting software issues, and performing basic software installations and updates.User Training: Conducting basic training sessions or providing instructional materials to help users understand and utilize IT systems effectively.Documentation: Creating and maintaining documentation such as user guides, knowledge base articles, and troubleshooting procedures to facilitate self-service support and knowledge sharing.End-User Support: Providing advanced technical support and guidance to end-users, including training on specialized software applications or tools.