Designed and implemented project/program governance structure and sourced appropriate resources to ensure projects are adequately resourced. Collaborated with Business Sponsors, relevant stakeholders and the project/program team to scope, define and plan the project, involving ownership for producing a commercially viable Business Case in line with business strategy. Collaborated with and extended guidance on the adoption, process and governance for the Business Change Group and from other business stakeholders.

Organized and controlled the testing process ensuring visibility, traceability, and control of the testing process to deliver high-quality software. Defined the scope of testing within the context of each release, and delivery. Successfully delivered complex programs in liaison with other testing areas, development Teams, IT Project Managers, Business partners & external vendor suppliers. Managed organizational process changes, drive Innovation and strived for continuous improvements and streamlining of processes.CIB_Enterprise Risk Technology_Credit RiskCIB_Enterprise Risk Technology_Collateral ManagementCompliance & AFC Technology

CIB_Asset Servicing Change ProgrammeAccomplished efficiency savings through implementation of strategic application and reduction in the entitlement risk & manual errors while processing lifecycle of an event. Active participation in creation and execution of QA Testing processes with a strong understanding of Target Service Delivery Model. Key role in acquiring ISO 9001 Certification from Bureau Veritas for Global Testing Functional Services by ensuring 100% compliance of security, operational and audit-related requirements. Built testing capability for functional testing (manual/automation), non-functional testing, integration testing, automation tools and functioned as an escalation point for all QA matters for QA, BA, Operational Teams & Business Heads. Interfaced with the aligned Team and Programme Management to ensure on-schedule completion and tracking of the testing of multiple applications in-scope like BaNCs, Event Repository & ESpear across project. Defect Lifecycle Management - defect creation, defect tracking, root cause analysis and chairing triage for quicker turnaround. Involved in event capture, entitlement capture & Bookings, processed payments & settlement of trade and cash (as per elections for Vol events), reconciliations, closure of events against books, clients and counterparties within Asset Services Administered Asset Servicing Team, supporting dB’s Trading & Prime Brokerage business by liaising with Client Service reps. Involved in event capture, entitlement capture & Bookings, processed payments & settlement of trade and cash (as per elections for Vol events), reconciliations, closure of events against books, clients and counterparties within Asset Services Administered Asset Servicing Team, supporting dB’s Trading & Prime Brokerage business by liaising with Client Service reps. Defined & implemented Cross Skill Matrix Framework to increase fungibility and strengthen the up-skilling initiative.

CIB_Asset Servicing_Corporate Actions Lead e2e testing of Asset Servicing business within Securities Services for Event Repository & BaNCS applications - announcement capture, entitlements, bookings, notifications, instructions, claims & payments. Transition & Lead the Asset Servicing business from London to BangaloreLiaised with market counterparties for timely settlement of claims on unsettled trades and stock borrowing positions Established robust process flows/standard operating procedures (SOP’s) managed the day-to-day operational risk by working closely with our risk partners to have effective Risk governance and MISIdentified and implemented KPI’s/KRI’s and pro-actively supported Capacity Planning and ReportingSolicited responses from clients/traders and remitting instructions to custodians in line with predetermined deadlines Maintained accurate systems records at all times to ensure that cash and stock positions are reconciled Notified Clients, Traders and Counterparty’s of upcoming Corporate Actions Events once received from vendors/custodians Using internal systems to determine accurate positions calculate entitlements and reconcile it with Custodian information Transmitted accurate and timely information to correspondents (Traders’ desks /Middle Office)Generated Dividend payments on payables & ensured all receivables are credited on expected values date  Owned the controls process through proper identification, assessment and evaluation of risks & devised mitigation policies to ensure that the process is fully insulated from potential threats Achieved daily KPI’s and reporting to onshore locations including quarterly reviews & annual appraisals Initiated up-skill initiative by identifying knowledge gap and increasing fungibility through cross training

Custody Banking_Fund Administration_CFS Performed various functions within Fund Administration from Client Onboarding, Daily redemptions, collecting & posting corporate actions entitlements, identifying entitled clients, reconcile positions, identify& resolve exposure, publish EoD NaV’s Represented as key business SPOC for Global, Group, External, SAS 70, KPMG audits ensuring process compliance Streamlined payment request on receipt of notification & instruction from client Notified clients of corporate actions, monitor, post voluntary & non voluntary corporate actions Built standard operating procedures, in line with introduction of new policies and market changes Researched & resolved exceptions related to corporate action activity in a timely & accurate manner Communicated with institutional clients to resolve claims within timelines Produced and distribute meaningful MIS on a daily basis to incorporate key performance areas Transitioned a 6 member UK pension funds from London to Mumbai which grew to a 30FTE process Built NAV’s of daily & monthly pricing UK pension funds within stringent timelines which were published in S&P