As a Team Leader, I have consistently demonstrated my ability to oversee daily operations with precision and a keen eye for detail. My diverse experience across various industries has equipped me with the skills to streamline workflows, improve efficiency, and ensure seamless operations. With a strong background in in support industry, I can be your reliable partner in productivity, I am committed to streamlining your tasks, freeing up your time, and ensuring your success.Throughout my career, I have propelled revenue growth in startups and multi-layered corporations across multiple industries by:♦ Building, training, and managing high-performance teams.♦ Identifying opportunities to develop new business.♦ Implementing actionable strategies to deliver results.CORE EXPERTISE:♦ Client Engagement ♦ Multitasking ♦ Team Management ♦ Strategic Planning ♦ Customer Support ♦ Analytical Skills ♦Interpersonal Communication♦ Data Analysis ♦ Technical Support ♦ Customer Service
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Team LeadTagwurk May 2023 - PresentIndore, Madhya Pradesh, IndiaAdjusted workload distribution to manage deadlines and priorities effectivelyProvided clear direction and set expectations for team members and monitored the progress to ensure task completed on time and meet quality standardsDiscovered training needs, suggested and organized team building activities, motivated team for high performance, and resolved issues and conflicts internally. -
Assistant Operations ManagerDispatching Worldwide Freight Inc. Jun 2022 - May 2023Delegated tasks for the team internallyOversaw day-to-day operations and maintained performance recordsWork closely with the Operations Manager in developing and executing strategic initiatives.Monitor customer feedback and work on improving service delivery. -
Social Media ManagerDispatching Worldwide Freight Inc. Nov 2021 - Jan 2023Developed engaging content and executed content calendarsA proven track record of refining content strategy and incorporating videos, photos, and media to enhance campaign performance.Raised audience engagement by 40% in 6 months.
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Team LeadRankonn Dec 2021 - Apr 2022Addresses customer concerns in reference to products, services rendered or employee interactionstrained new employees on company standards and proceduresDeveloped and implemented plans and strategiesOrganisational skills and time-management ability
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Business Support ExecutiveVirtual Support Business Oct 2020 - Nov 2021Indore, Madhya Pradesh, IndiaManaged entire email support remotely for the company 'Proxyfone' Recognized and recorded all the problems faced by the customers and handed the report to the manager daily and weeklyExchanged feedback and suggestions for improvisation in customer supportConnected with the technical team to discuss the issues in the product.Worked as a data analyst extracting data from and primary and secondary sources and removing corrupted data to make sure data is accurate and high-qualityWorked as a dispatcher and handle customer in trucking industry -
Technical AssociatePushkal It Solution Mar 2020 - Oct 2020Indore, Madhya PradeshCustomer and Technical Support for IT Software, OS and ISPs for India and US based customers.Developed and tested product as per the clients requirementUpdated existing company's product and services for better user interactionAssist management with scheduling, service protocol improvements, and quality assuranceProvide thorough support and resolution for customers queries and concerns
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Software TraineeAbc For Technology Training Feb 2019 - Jun 2019BangaloreLearned full lifecycle software development including web/app development, manual/automation testing, database creation/managementExecute full software development life cycle (SDLC)Learned soft skills including verbal and written communication skills
Ajay Shukla Education Details
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Bachloure In Engineering In Ece
Frequently Asked Questions about Ajay Shukla
What company does Ajay Shukla work for?
Ajay Shukla works for Tagwurk
What is Ajay Shukla's role at the current company?
Ajay Shukla's current role is Team Lead.
What schools did Ajay Shukla attend?
Ajay Shukla attended Acropolis Institute Of Technology And Research, Manglia Chouraha, Indore.
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Ajay Shukla
Dm - Data Scientist @Deloitte | Data Scientist And Ai Mentor | Content Creator @Ikh | Ex - BoeingGurugram -
Ajay Shukla
Jec-P | Incubation | Digital Marketing | Ex Adani Digital Labs | Ex Infoedge | Mba - Marketing And Operations | BvduMau -
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