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Ajay Shukla is listed as Team Lead at TagWurk, based in Indore, Madhya Pradesh, India. AeroLeads shows a matched LinkedIn profile for Ajay Shukla.
Ajay Shukla previously worked as Assistant Operations Manager at Dispatching Worldwide Freight Inc. and Social Media Manager at Dispatching Worldwide Freight Inc.. Ajay Shukla holds Bachelor Of Engineering - Be, Bachloure In Engineering In Ece from Acropolis Institute Of Technology And Research, Manglia Chouraha, Indore.
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As a Team Leader, I have consistently demonstrated my ability to oversee daily operations with precision and a keen eye for detail. My diverse experience across various industries has equipped me with the skills to streamline workflows, improve efficiency, and ensure seamless operations. With a strong background in in support industry, I can be your reliable partner in productivity, I am committed to streamlining your tasks, freeing up your time, and ensuring your success.Throughout my career, I have propelled revenue growth in startups and multi-layered corporations across multiple industries by:♦ Building, training, and managing high-performance teams.♦ Identifying opportunities to develop new business.♦ Implementing actionable strategies to deliver results.CORE EXPERTISE:♦ Client Engagement ♦ Multitasking ♦ Team Management ♦ Strategic Planning ♦ Customer Support ♦ Analytical Skills ♦Interpersonal Communication♦ Data Analysis ♦ Technical Support ♦ Customer Service
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Indore, Madhya Pradesh, India
Adjusted workload distribution to manage deadlines and priorities effectivelyProvided clear direction and set expectations for team members and monitored the progress to ensure task completed on time and meet quality standardsDiscovered training needs, suggested and organized team building activities, motivated team for high performance, and resolved.
Delegated tasks for the team internallyOversaw day-to-day operations and maintained performance recordsWork closely with the Operations Manager in developing and executing strategic initiatives.Monitor customer feedback and work on improving service delivery.
Developed engaging content and executed content calendarsA proven track record of refining content strategy and incorporating videos, photos, and media to enhance campaign performance.Raised audience engagement by 40% in 6 months.
Addresses customer concerns in reference to products, services rendered or employee interactionstrained new employees on company standards and proceduresDeveloped and implemented plans and strategiesOrganisational skills and time-management ability
Indore, Madhya Pradesh, India
Managed entire email support remotely for the company 'Proxyfone' Recognized and recorded all the problems faced by the customers and handed the report to the manager daily and weeklyExchanged feedback and suggestions for improvisation in customer supportConnected with the technical team to discuss the issues in the product.Worked as a data analyst.
Indore, Madhya Pradesh
Customer and Technical Support for IT Software, OS and ISPs for India and US based customers.Developed and tested product as per the clients requirementUpdated existing company's product and services for better user interactionAssist management with scheduling, service protocol improvements, and quality assuranceProvide thorough support and resolution for.
Bangalore
Learned full lifecycle software development including web/app development, manual/automation testing, database creation/managementExecute full software development life cycle (SDLC)Learned soft skills including verbal and written communication skills
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Ajay Shukla works for TagWurk.
Ajay Shukla is listed as Team Lead at TagWurk.
Ajay Shukla is based in Indore, Madhya Pradesh, India while working with TagWurk.
Ajay Shukla has worked for Tagwurk, Dispatching Worldwide Freight Inc., Rankonn, Virtual Support Business, and Pushkal It Solution.
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Ajay Shukla holds Bachelor Of Engineering - Be, Bachloure In Engineering In Ece from Acropolis Institute Of Technology And Research, Manglia Chouraha, Indore.
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