Ajaysingh Rajput Email & Phone Number

Dublin, Ie

Ireland

-Assisted an average of 80-100 customers daily, addressing inquiries, complaints, and product information with a 98% customer satisfaction rating (based on feedback).-Contributed to a 10% increase in sales by optimizing product displays and ensuring shelves were fully stocked.-Demonstrated excellent communication skills, effectively resolving customer issues and promoting a positive in-store experience, contributing to a 95% issue resolution rate on the first… Show more -Assisted an average of 80-100 customers daily, addressing inquiries, complaints, and product information with a 98% customer satisfaction rating (based on feedback).-Contributed to a 10% increase in sales by optimizing product displays and ensuring shelves were fully stocked.-Demonstrated excellent communication skills, effectively resolving customer issues and promoting a positive in-store experience, contributing to a 95% issue resolution rate on the first interaction.-Consistently met and exceeded store targets, contributing to a 5% improvement in team performance through collaboration and customer service excellence. Show less

Dublin 4, County Dublin, Ireland

Thesis- Analysis of Exogenous RNA in Probiotic Bacteria (Lactobacillus Acidophilus)Supervisor: Dr. Paola ValentiniI worked on a thesis project that focused on isolating and analyzing exogenous RNA from Lactobacillus acidophilus, a key probiotic bacterium. I developed key skills in molecular biology, bioinformatics, and lab techniques, contributing to novel insights into RNA-mediated probiotic-host interactions-Isolated and Analyzed RNA: Successfully extracted and… Show more Thesis- Analysis of Exogenous RNA in Probiotic Bacteria (Lactobacillus Acidophilus)Supervisor: Dr. Paola ValentiniI worked on a thesis project that focused on isolating and analyzing exogenous RNA from Lactobacillus acidophilus, a key probiotic bacterium. I developed key skills in molecular biology, bioinformatics, and lab techniques, contributing to novel insights into RNA-mediated probiotic-host interactions-Isolated and Analyzed RNA: Successfully extracted and quantified RNA from 50+ bacterial and extracellular vesicle (EV) samples with high purity (A260/A280 ratios ~2.0), using ultracentrifugation and NanoDrop spectrophotometry.-Genomic DNA Removal: Implemented DNAse I digestion to remove gDNA contamination, achieving over 90% gDNA-free RNA in exogenous fractions, validated by PCR and gel electrophoresis.-PCR Amplification: Performed 50+ PCR assays, confirming RNA target presence in endogenous fractions, with zero contamination in exogenous RNA fractions.-Lab Techniques Mastery: Gained expertise in anaerobic bacterial culture, ultracentrifugation, RNA extraction, DNAse digestion, PCR, and gel electrophoresis.-Data Analysis: Utilized advanced data analysis tools to quantify RNA purity and integrity, supporting future probiotic RNA therapy applications. Show less

County Dublin, Ireland

-Proactively communicate with customers to identify and address their needs, significantly reducing complaints by 10%.-Efficiently process an average of 50 transactions daily, ensuring accuracy and a seamless checkout experience for customers.-Skillfully multitask between various duties including unpacking new shipments, assisting customers on the sales floor, and maintaining speedy transaction processes.-Proficient in handling customer inquiries and resolving issues promptly to… Show more -Proactively communicate with customers to identify and address their needs, significantly reducing complaints by 10%.-Efficiently process an average of 50 transactions daily, ensuring accuracy and a seamless checkout experience for customers.-Skillfully multitask between various duties including unpacking new shipments, assisting customers on the sales floor, and maintaining speedy transaction processes.-Proficient in handling customer inquiries and resolving issues promptly to ensure customer satisfaction. Show less

Pune, Maharashtra, India

As a dedicated Technical Advisor at Concentrix (Dell USA), I leveraged my extensive expertise to deliver exceptional support and resolution for a diverse range of customer hardware and software challenges in laptops and desktops. My primary responsibilities included:Customer-Centric Troubleshooting: Employed a customer-first approach to diagnose and resolve technical issues, ensuring utmost satisfaction and problem resolution.Hardware and Software Expertise: Demonstrated… Show more As a dedicated Technical Advisor at Concentrix (Dell USA), I leveraged my extensive expertise to deliver exceptional support and resolution for a diverse range of customer hardware and software challenges in laptops and desktops. My primary responsibilities included:Customer-Centric Troubleshooting: Employed a customer-first approach to diagnose and resolve technical issues, ensuring utmost satisfaction and problem resolution.Hardware and Software Expertise: Demonstrated proficiency in diagnosing, configuring, and resolving both hardware and software-related problems, enabling customers to maximize the performance of their devices.Technical Guidance: Provided clear and concise guidance to customers on hardware and software maintenance, upgrades, and best practices to enhance device longevity and functionality.Problem Solving: Successfully identified complex issues and devised innovative solutions, ensuring seamless operation and reducing downtime for customers.Exceptional Communication: Effectively communicated technical information in a clear and understandable manner, empowering customers to make informed decisions about their devices.Product Knowledge: Maintained up-to-date knowledge of Dell's product offerings, allowing me to offer tailored solutions and recommendations.Team Collaboration: Collaborated closely with cross-functional teams to escalate and resolve technical issues efficiently, fostering a collaborative and solutions-driven work environment.Customer Education: Conducted one-on-one and group training sessions to enhance customers' technical skills and knowledge, enabling them to better manage their devices.My tenure as a Technical Advisor at Dell USA was characterized by a commitment to excellence, a dedication to customer satisfaction, and a passion for technical problem-solving. I am proud to have played a pivotal role in delivering top-tier technical support to Dell's valued customers. Show less

Pune, Maharashtra, India

During my tenure as a Pharmacist at Vinayak Medico, I demonstrated a steadfast commitment to ensuring the highest standards of pharmaceutical care and customer service. My role encompassed a wide range of responsibilities, including:Medication Dispensing: Diligently dispensed prescription and over-the-counter medications, adhering to strict quality control measures to ensure accuracy and patient safety.Medication Counseling: Provided comprehensive medication counseling to… Show more During my tenure as a Pharmacist at Vinayak Medico, I demonstrated a steadfast commitment to ensuring the highest standards of pharmaceutical care and customer service. My role encompassed a wide range of responsibilities, including:Medication Dispensing: Diligently dispensed prescription and over-the-counter medications, adhering to strict quality control measures to ensure accuracy and patient safety.Medication Counseling: Provided comprehensive medication counseling to patients, offering clear and concise information on proper usage, potential side effects, and drug interactions.Inventory Management: Managed and maintained optimal levels of pharmaceutical inventory, ensuring the availability of essential medications and minimizing waste.Regulatory Compliance: Ensured strict adherence to all local, state, and federal regulations governing the pharmacy, including the handling of controlled substances and compliance with privacy laws.Customer Service Excellence: Delivered exceptional customer service by addressing inquiries, resolving issues, and fostering a welcoming and professional pharmacy environment.Collaborative Healthcare: Collaborated with healthcare providers to optimize patient care, including reviewing and clarifying prescriptions and providing input on medication therapy management.Continuous Learning: Kept abreast of the latest developments in pharmacology, pharmaceuticals, and healthcare practices to provide the most up-to-date and evidence-based care.Team Leadership: Occasionally assumed leadership responsibilities, such as supervising pharmacy technicians and ensuring the smooth operation of the pharmacy.Health and Wellness Promotion: Actively engaged in health and wellness initiatives by offering guidance on preventive care, vaccinations, and lifestyle modifications to promote better patient health. Show less

Master Of Science - Ms, Biological & Biomolecular Science

Core Modules- -Genetics & Recombinant DNA -Biological Imaging -Advanced Cancer Cell Biology and Genetic -Biomedical Diagnostics -Applied.

Bachelor'S Degree, Bachelor Of Pharmacy, First Class With Distinction

Activities and Societies: Head of Sports Department (Football, Cricket, Volleyball, Anchor, Debate competitor) Project and Thesis work.

Education record

Activities and Societies: Sports leader, Football, Basketball, Cricket,Kabbadi