It Manager
Current- Experience in managing IT operations, infrastructure, and support services.
- Led a team of IT professionals responsible for managing the IT infrastructure, including networks, EUC and messaging and security.
- Developed and implemented IT strategies aligned with the organization's goals and objectives.
- Implemented ITIL-based service management processes, resulting in improved incident response times and increased customer satisfaction.
- Managed vendor relationships and negotiated contracts to ensure cost-effective procurement of IT equipment and services.
- Collaborated with other departments to identify and address technology needs, facilitating the integration of IT systems into business processes.
Aug 2022 - Present
