Amit J Bhattacharyya

Amit J Bhattacharyya Email and Phone Number

Senior Technical Product Manager | SAFe POPM Certified Product Manager | Product Management | SME - Enterprise Billing & Revenue Management | Agile Product Lifecycle Management @ Rackspace Technology
Amit J Bhattacharyya's Location
San Antonio, Texas, United States, United States
Amit J Bhattacharyya's Contact Details

Amit J Bhattacharyya work email

Amit J Bhattacharyya phone numbers

About Amit J Bhattacharyya

A Technology leader who has persevered for more than two decades and delivered great value to customers with his technology expertise in enterprise billing systems, payments & collections management, CMS, product pricing & offer management, financial & revenue management systems through software development, product management, solution design and delivery of versatile enterprise software products and services. Expertise spans across enterprise applications product development, product management, systems integration of production-scale digital products in consumer as well as global enterprise markets, consulting on solution architecture providing end-to-end solutions by customizing & integrating COTS product portfolios in diverse business domains with complex technology stacks.Delivered to global clients in multi-million dollar enterprise BSS/OSS, CRM, e-commerce & SaaS projects at onsite locations in South Asia, Middle-east, Europe & the Americas.➢ For more than the last ten years, deep hands-on engagement in product management with customer & business teams, to develop a deep understanding of diverse use-case scenarios, customer segments, UX, market analysis, business process flows, solution ideation, build vs. buy evaluations, product roadmaps, product strategy & product vision and competitive analysis delivering the digital transformation goals.➢ Technology leader & SDLC expert focussed on distributed delivery with the off-shore software development & onsite cross-functional teams in matrix organization setups for production-scale enterprise system go-lives.➢ Launched large enterprise billing systems, subscription management systems enabling global companies in Communications, Media & Entertainment, E-commerce, and other industries to generate billions of dollars in annual revenue.➢ 10+ years of as an expert practitioner & thought leader in agile software development methodologies like Scrum, Kanban, XP gained by delivering software products through incremental software development in time-boxed intervals. Product Management | Product Manager | Technical Product Manager | Certified Agile Product Owner | Product Strategy | Amit J Bhattacharyya

Amit J Bhattacharyya's Current Company Details
Rackspace Technology

Rackspace Technology

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Senior Technical Product Manager | SAFe POPM Certified Product Manager | Product Management | SME - Enterprise Billing & Revenue Management | Agile Product Lifecycle Management
Amit J Bhattacharyya Work Experience Details
  • Rackspace Technology
    Technical Product Manager
    Rackspace Technology Oct 2021 - Present
    San Antonio, Texas, Us
    As a Technical Product Manager utilizes his over 2 decades of techno-functional expertise on billing and revenue management systems to manifest an approved product roadmap of business scenario requirements into actual functional use-cases. Next, coordinate with software development teams to develop and deploy software deliverables onto production systems. These revenue management systems help monetize the enterprise datacenter, cloud hosting, and multi-cloud businesses to produce billions of dollars of annual revenue.➢ Own stakeholder management to understand the real business needs to accomplish RDM (requirements definition management) which helps in defining the long term and short term product roadmap milestones, run the business (RTB) needs as well as business transformation initiatives.➢ Create agile development methodology artifacts to effectively communicate the approved product backlogs to the entire IT delivery organization. This is used as a tool to help the development teams grasp the big picture of requirements for the holistic design of forward-looking solutions to business requirements.➢ Discover cross-functional impact management, understand the implication of compliance and Audit controls, security and identity management protocols, cross-system dependencies, and NFR benchmarks needed to accomplish in products and services launches.➢ On the Technology front work with teams engaged in the development of Rest APIs, UI & UX technologies involving applications and platforms developed in various flavors of JavaScript, Ruby on Rails to evolve best practices on the use of these platforms to implement roadmap items in the most cost-efficient manner. Technical Product Management | Technical Product Manager | Product Owner | Stakeholder Management | Agile Software Development Lifecycle | Product Lifecycle Management Tools | JIRA
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  • Tech Mahindra
    Product Manager (Working At Rackspace Technology From Tech Mahindra)
    Tech Mahindra Sep 2019 - Sep 2021
    Pune, Maharashtra, In
    Owned business stakeholder management to understand the enterprise business needs and lead the RDM (requirements definition and management) endeavor. Authored well-defined requirement artifacts for capturing business requirements from the budgeted and approved enterprise product roadmaps. ➢ Led the synergy of cross-functional teams to understand and identity end-to-end functional scenario impacts to establish points of change in the enterprise systems and helped the software development teams to grasp the same in order to do the solution design & software development.➢ Actively contributed to the Kanban method of agile software product development of enterprise systems housing critical customer-facing UI, Billing & Payments Service Layer REST application platforms.➢ Collaborated with the leadership of Software Development teams to coordinate and track & manage the progress of sprints and ensure the timely delivery and certification of the software deliverables.➢ Validated the demos of digital solutions developed to deliver the functional capabilities of the IT systems aiming to fulfill the business needs and end-customer requirements.➢ Collaborated with business stakeholders during UAT for securing business approvals for the release of developed software to enterprise production systems. Closely work with program management & release management teams on the release timelines of the Go-Live of software development products and solutions. All of these activities enable businesses to support millions of subscribers to be successful in earning multiple billion-dollar revenues for the enterprise.Product Management | Product Manager | Product Owner | Kanban | Agile Software Development Lifecycle |
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  • Rackspace
    Technical Product Specialist
    Rackspace Sep 2014 - Aug 2019
    San Antonio, Texas, Us
    Lead the design & development of COTS software product customizations for enterprise billing system solutions, which helped other business units monetize the portfolio of cloud & dedicated hosting products and multi-cloud services also known as managed cloud services. Deliver software solutions for the end-to-end stack of financial accounting & revenue management systems based on requirements from product management teams and streamlined release management of software products involving CI/CD tools and processes.➢ Led agile development by helping BAs groom business requirements into user stories, work with managers to plan the resulting development work, author designs, and guide teams for the delivery.➢ Worked with Product Managers for framing functional requirements & completing product demos with the business for acceptance sign-offs.➢ Tracked progress of tasks from planning to completion & demo of user stories in Sprints of 3 weeks using Agile Application Development Lifecycle Management (ADLM) tools like VersionOne, JIRA.➢ Worked with QA, Business & Dev-ops teams through CIT & SIT phases, business approval & acceptance, and production deployment exercises for the software Go-Lives on production systems.Technical Product Management | Cross-Functional Team Management | Technical Product Specialist | Scrum | Agile Software Development | SDLC | Cloud Billing System
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  • Tarshan Llc
    Senior Project Manager
    Tarshan Llc Jan 2013 - Aug 2014
    Santa Clara,, California, Us
    As a Senior Technical Lead and SPOC of the Tarshan team of consultants at the client site owned both the roles of a senior solution architect and the consulting team Senior Project Manager. Designed & developed enterprise solutions for business needs on complex enterprise billing systems. Delivered data solutions to enable CRM & SaaS-based BI systems to meet the business needs of supporting a subscriber base of 25M+ subscribers.➢ As a Scrum Lead & Product owner planned and executed multiple sprints and managed Scrum deliveries for production releases for over 20 months. ➢ Excelled at requirements definition & management (RDM), and analyzed business requirements from client stakeholders, finalized functional requirements, created proof of concept (POC) artifacts for two large end-to-end enterprise projects.➢ Worked with cross-functional teams to evaluate the fit between vendor solutions and business systems through feasibility studies, RFI response & vendor solution evaluations.➢ In these 20 months besides leading software development teams, actively contributed to scrum sprint tasks, managing project task timelines in project plans, authored functional & technical specifications as well as designed & built billing system solutions.Software Development Team Management | Product Owner | Scrum Master | Requirements Gathering | Business Analysis | Agile Software Development | Scrum Sprint Management | Team Leadership
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  • Tarshan Llc
    Senior Solution Architect
    Tarshan Llc Jan 2010 - Dec 2012
    Santa Clara,, California, Us
    As a Solution Architect, owned Solution Architecture; designed specific solutions and worked with Product Managers to ensure compliance with requirements. Led developers in several production grade enterprise projects delivered successfully through agile software development.These successful projects helped the Client Company to collect over 3 Billion dollars in annual revenue and successfully serve a subscriber base of 25+ Million subscribers.➢ As a Billing and revenue management Subject Matter Expert (SME), quickly understood concerns of diverse stakeholders and provided quick solutions/answers/turnarounds to queries/problems from other cross-functional teams like Product Management, Finance, BI, Supply Chain, Dev-ops and other teams.➢ Led invoicing redesign, built enterprise Self-Care & CSR platforms, and other items of the enterprise system roadmap, and cleared blocker issues to achieve on-time go-live of these different projects.➢ Very proficiently managed multi-stakeholder communication during complex interactions with Client Partners/Vendors in 2 large Integration projects resulting from corporate acquisitions.➢ Persevered to achieve overall project & system objectives by completing key project milestones set by Program & Project Management Offices (PMO). Effectively multi-tasked to resolve multiple issues for successfully managing UAT crisis situations.➢ Assisted with design of integration roadmap, advised on invoicing redesign and managed roadblocks to achieve on-time go-live for providing better invoices to end subscriber base of 25+ Million subscribers.Cross-Functional Team Management | Solution Architecture | Product Design | Agile Software Development | UAT signoff | Customer Management | CRM platforms | Enterprise Product Design
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  • Oracle
    Product Architect
    Oracle Jun 2007 - Nov 2009
    Austin, Texas, Us
    Served as Oracle BRM India Development Center billing system product architect and subject matter expert for billing system product design, software development, and solution architecture for more than 2 years on Telecom billing systems, post-billing processes & other Telecom BSS domain areas in the Telecommunications industry, and CRM projects for other industry verticals. Also stepped into product manager roles as needed to support product management initiatives related to go-to-market strategy objectives to deliver modular packaged COTS products for end-to-end communications solution strategy.➢ Built end-to-end solutions in account creation, service fulfillment, billing, invoicing, payments, adjustments, refunds, collections, and general ledger areas of billing and revenue management systems.➢ Held primary responsibility for the design & integration of Oracle BRM 7.4 invoicing with Oracle BI Publisher helping enterprise clients to design flexible & custom invoices.➢ In Product Management, performed RDM, gap analysis; authored functional specifications, built POCs, envisioned product roadmaps, helped Product Marketing & Sales teams with customer demos. Presented updates on product roadmaps to senior executives & stakeholders; always presenting the right information in the right format to the right audience➢ Received customer appreciation in 2 International client engagements for quick turnaround to critical production issues through close collaborations with field teams, technical support, engineering development, QA & Release Engineering teams and successfully met Customer SLAs every single time.Enterprise Architect | Product Manager | Telecom BSS Subject Matter Expert (SME) | Enterprise system design | Billing System Domain Expert | Stakeholder Management | Customer Management | Building Product Roadmaps
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  • Ness Technologies
    Application Development Technical Lead
    Ness Technologies May 2003 - Jun 2007
    New York, Ny, Us
    Served as India Development Center Billing Team Lead for 4 years and also performed product management roles for multiple new product developments & launches as well as release management initiatives. Worked with Fortune 500 clients for requirements gathering and led development teams to ensure on-time, in-scope delivery. Received organization awards for varied accomplishments in product development, customer relationship & expectation management, crisis management/pain point resolution, and team leadership.➢ Served as Engineering Subject Matter Expert for 3 years and the Go-to guy for billing system product functional areas of the Billing system like Invoicing, Payments, Collections, Subscription management & billing system upgrades.➢ In a Product Management role, very effectively supported organizational product management tasks of understanding customer needs & envisioning innovative features for enterprise billing & invoicing.➢ At a client location (Telecom Italia Net, Rome Italy), served as onsite techno-functional lead for around 2 months working with an offshore team of 20 developers. Ensured customer SLA compliance and successful completion of Go-Live Production Deployment Bill Run of 1 million-customer base in September 2004.➢ Dramatically reduced software implementation issues resolution time by a factor of 4, quickly developed solution approaches for timely resolution of all customer reported issues.➢ At another client location (Mobily, Riyadh, Saudi Arabia) in July 2005, led an onsite project and successfully executed the first Product Bill run for 100000 subscribers. Took ownership of firefighting urgent UAT Blockers, eradicating data corruptions & working to gain non-functional system improvements like performance improvements in enterprise applications.Telecom Billing | Subject Matter Expert | Product Architect | Product Management | Requirements Gathering | | Production Go-Live Projects | Offshore Team Management
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  • Satyam Computer Services Ltd. (Currently Part Of Tech Mahindra)
    Senior Software Engineer
    Satyam Computer Services Ltd. (Currently Part Of Tech Mahindra) Mar 2002 - Apr 2003
    Pune, Maharashtra, In
    As a Technical Team lead, led countrywide and international deliveries of versatile invoicing product IGH for BSCS billing systems versions 5 & 6; led entire development lifecycles in end-to-end implementation & UAT signoffs.Led the IGH team in providing Invoicing solutions to be integrated with the BSCS billing system to provide enterprise customers with end-to-end billing and revenue management system implementation across multiple projects.➢ Led the project Idea Cellular project, which had a vast scope of implementation - 4 sites in 4 cities of India (Indore, Pune, Gandhinagar & New Delhi) across 4 different states in India. Delivered gap analysis, feasibility study of customer requirements & lead role in software product implementation, and successfully acquired UAT acceptance from the customer in all 4 Indian cities.➢ Delivered the innovative Net Bill Viewer (NBV), a Web-Based, EBPP (Electronic Bill Presentation & Payment) product designed to enable the subscriber to view his Cellular Invoices online. ➢ Authored and owned solutions resolving all UAT complaints on time, drastically reduced turnaround times in solving software implementation issues & ensured complete customer satisfaction.➢ Led the entire development of the project. (Coding in C, Pro C, Visual Basic, HTML, and Adobe PostScript).
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  • Satyam Computer Services Ltd. (Currently Part Of Tech Mahindra)
    Software Engineer
    Satyam Computer Services Ltd. (Currently Part Of Tech Mahindra) Jun 2000 - Mar 2002
    Pune, Maharashtra, In
    Successfully completed Satyam Computer Services software engineer trainee boot camp program (June - August 2000) as one of the top programmers in the final inter-group programming competition.Swiftly grew into a lead programmer on all modules of the BSCS Billing System. Specifically focused on resolving problems on the Invoicing Platform of IGH installations for BSCS billing system deployments in India & abroad by operating as an embedded team member in dedicated offshore teams.➢ At client location at Yangon, Myanmar, Integrated IGH (Invoice Generation Handler) with BSCS for invoicing subscribers of cellular service providers; Developed Pro C batch process running on UNIX servers and produced Adobe PostScript (PS) Invoices and Reports. ➢ Played a crucial role in analyzing customer requirements & the Design of the Invoicing module.➢ In Myanmar, at the customer site for an implementation project, cracked the tray-switching challenge on HP printers & 64-bit porting on Sun m/cs.➢ Complete SDLC exposure & managed communication with International clients, and acquired full UAT acceptance from the customer successfully and on time.
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Amit J Bhattacharyya Skills

Solution Architecture Product Management Requirements Analysis Agile Methodologies Scrum Sdlc Integration Enterprise Architecture Soa Crm E Commerce Telecommunications Business Intelligence Business Analysis Requirements Gathering Program Management Business Process Improvement Agile Project Management Software Project Management Cloud Computing Software Development Product Design Enterprise Software Software As A Service Google Analytics Bss Oracle Sql Node.js Jquery C++ Unix Jira Github Customer Engagement Cross Functional Team Leadership Team Management Team Leadership Management Google Cloud Platform Customer Experience Management Jenkins Strategy Leadership Project Management Strategic Planning Business Development

Amit J Bhattacharyya Education Details

  • Birla Institute Of Technology, Mesra
    Birla Institute Of Technology, Mesra
    Electrical Engineering

Frequently Asked Questions about Amit J Bhattacharyya

What company does Amit J Bhattacharyya work for?

Amit J Bhattacharyya works for Rackspace Technology

What is Amit J Bhattacharyya's role at the current company?

Amit J Bhattacharyya's current role is Senior Technical Product Manager | SAFe POPM Certified Product Manager | Product Management | SME - Enterprise Billing & Revenue Management | Agile Product Lifecycle Management.

What is Amit J Bhattacharyya's email address?

Amit J Bhattacharyya's email address is am****@****ail.com

What is Amit J Bhattacharyya's direct phone number?

Amit J Bhattacharyya's direct phone number is (800) 961*****

What schools did Amit J Bhattacharyya attend?

Amit J Bhattacharyya attended Birla Institute Of Technology, Mesra.

What skills is Amit J Bhattacharyya known for?

Amit J Bhattacharyya has skills like Solution Architecture, Product Management, Requirements Analysis, Agile Methodologies, Scrum, Sdlc, Integration, Enterprise Architecture, Soa, Crm, E Commerce, Telecommunications.

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