Alex J. Castrillón Email & Phone Number

Roslyn, New York, United States

Woodside, Ny

Respond to customer inquiries regarding thelease/purchase of new/pre-owned certifiedAcura vehicles.Utilized Eleads CRM system to track activitiesand set appointments.Negotiated purchase prices and explainedsales, warranty and optional products.Have clients sign and explained contracts.Printed relevant documents and copies for clients.Stay up to date on current and upcoming financing options.

Jackson Heights, Ny

Closed sales by overcoming objections, askingfor sales, negotiating price and completingrelevant documentation.Performing vehicle walk arounds &demonstration test drives with prospectivecustomers.Working with management in order to presentpurchase or lease options.

Manhattan

Built and cultivated a team to promote ourclients business, and trained accountexecutives on sales principlesConducted second round interviews on thefield.Ran workshops with team leaders and accountexecutives, and coordinated sales meetingwith team leaders.

Reviewed appraisals and titles to make sure it met underwriter conditionsCreated prospect loan profile for customers in system database, initiating loan processMaintained high level of customer service by being proactive in communication with customers processors, Title Company, attorneys, and realtorsCoordinated with either the attorney or closing agent to ensure a smooth closingTook action to ensure that the HUD form reflected client’s loan program

Developed referral sources through networking with banks, realtors, builders, accountants, financial plannersEstablished communication with clients in order to discuss their personal needs to provide a suitable loanEducated clients on debt consolidation through refinancing their mortgage, thus eliminating their debtsCoordinated closings with the processor and loan officers to ensure the company meets their objectives and maintain customer satisfaction

Originated loans through cold calling, networking, and marketingSpecialized in conforming, non-conforming, and jumbo loansConstructed long-tern relationships with clients that lead to repeated businessAnalyzed and reviewed credit report with clientsOrdered appraisals to determine property value

Bachelor'S Degree, Business Administration, 3.8 Gpa

System Technology and Application, Spreadsheet Applications, Word Processing Operations, Office Administration, Business Organization.

Associate Of Arts And Sciences (A.A.S.), Business Administration, Management And Operations, 4.0 Gpa

Activities and Societies: Sigma Kappa Delta, Alpha Sigma Lambda