Senior Analyst
CurrentDedicated professional with 6 years of experience specializing in Canada Defined Benefit pension administration. Proven expertise in:Conducting accurate pension calculations, including estimates, retirement packages, pension and death settlements, marriage breakdown, and authorization of benefit entitlements for retirement, termination, etc.Annual Indexation, Managing lump sum and pension reconciliations, as well as processing payrolls.Updating members' beneficiaries and addresses using dedicated applications.Allocating tasks to team members, conducting quality control, identifying errors, and reporting findings to internal management.Seeking clarifications on processes and resolving doubts with onshore clients.Handling various types of process transitions from onshore clients and conducting diverse process trainings for team members.Communicating with clients regarding data, administration, and interpretation of pension plan text.Creating multiple process-related reports and ensuring timely submission to internal management.Assisting with the development and maintenance of standard operating procedures.Notable Achievement: Developed a calculation tool using MS Excel to manually calculate commuted values in pension calculations, resulting in a significant reduction in processing time for pension calculations.
