Ajeet Namdev Email & Phone Number

Union, Nj, Us

To create the industry’s most scalable service delivery model that is unmatched, powered by strong processes and quality fundamentals, and complemented by a disciplined focus on exceeding every performance goal for every client. To do this in a way that builds trust and places relationships at the center of the business ecosystem, so that we not only aim high, but also reach for the best within. That is the Mindlance way.Founded in 1999, Mindlance is a certified diversity business (MBE) and has been ranked one of the fastest growing U.S staffing firms by SIA for ten years. Mindlance has been recognized as one of the consistently best performing partners to industry-leading MSP programs including Kelly, TAPFIN, Allegis, Magnit, Pontoon, Monument, Guidant and Agile-1.As a recruitment-centric talent acquisition company, Mindlance provides Technology, Engineering, Scientific, Clinical Research, Digital, Creative, Marketing, Professional & Call-center staffing as well as Direct Sourcing, RPO, Global Payroll & IC management workforce solutions to enterprise clients. With an annual revenue of over $400 million and growing, the Mindlance story is one of calculable achievement, made meaningful by the commitment to keep getting better in a way that is mindful and creates a balance that works for everyone.Mindfulness and balance. The Mindlance way.Visit www.mindlance.com to learn more about us and our latest job openings. STAFFING INDUSTRY ANALYSTS (SIA) RECOGNITIONS:Fastest Growing U.S. Staffing Firms (2022, 2021, 2018, 2017, 2016, 2015, 2014, 2013, 2012, 2011) Largest U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015) Largest Diversity-Owned U.S. Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017, 2016, 2015) Largest IT Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)Largest Clinical & Scientific Staffing Firms (2022, 2021, 2020, 2019, 2018, 2017)

Herndon, Virginia, Us

• Worked as a Technical Recruiter – Pharma/Clinical/Scientific/Medical Devices• IT recruitment for pharma Clients.• Used Job Diva as an ATS (Applicant Tracking System) integrated with Monster and Career Builder.• Format resumes according to the client format before sending for submission.• Used MS Teams for team meetings and for internal communications.• Made Boolean / Search strings to find the qualified candidates.• Did the due diligence of the candidate during closure before sending for review.• Worked on W2 requirements.• Coordinated with Candidates during entire recruitment Cycle.

• Created various documents for the various clients using Microsoft tools.• Handled own team of five-ten people and instructed them to work according to requirements.• Handled the escalation.• Met the clients' needs timely and accurately.• Made the various PowerPoint presentations as required.

Paris, Île-De-France, Fr

• Answered 90-120 inbound calls on a daily basis.• Maintained call quality & Customer satisfaction always 90%.• Escalated issues through email/call for fast resolution.• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.• Answered customer questions about product availability and shipment times.• Explained information about the quality, value, and style of products to Influence customer buying decisions.• Processed credit payments rapidly and accurately.

• Manage all work methods and maintain knowledge on all quality assurance standards and monitor continuous application for all quality assurance processes and recommend corrective actions for all processes.• Prepare BOM and work schedule in accordance with the general project schedule.• Ensures that the project plans and engineering concepts were met while maintaining.• The highest level of quality, productivity and safety.• The highest level of quality, productivity and safety.

Paris, Île-De-France, Fr

• Answered inbound calls on a daily basis.• Met the company compliance & standards.• Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.• Processed credit/refund payments rapidly and accurately.