 Customer issue handling. Customer issue resolve for L4 level. 8-9 employ team handling. Good & defective stock regular check.  Company email communication.

 Looking after all Maxx Handset service centre. Generate the PNA calls data on daily basis. Generate daily report and working for open call.  Checking the defective spares & inward in system Provide the data to account team for issuing credit note  Arrange the fresh stock to warehouse from mother warehouse. Tracking the SWAP movements from warehouse to L3 & L3 to ASC’s. Maintain the defective SWAP data received from L3. Inward the defective SWAP into… Show more  Looking after all Maxx Handset service centre. Generate the PNA calls data on daily basis. Generate daily report and working for open call.  Checking the defective spares & inward in system Provide the data to account team for issuing credit note  Arrange the fresh stock to warehouse from mother warehouse. Tracking the SWAP movements from warehouse to L3 & L3 to ASC’s. Maintain the defective SWAP data received from L3. Inward the defective SWAP into CRM. Arrange to dispatch the defective units to CWH (TRC) for further repair. Courier bill checking as per actual dispatches & received from ASC along with rate as per agreement. Recall all the warranty defective from ASC within 15 days from date of receipt & settle them to avoid the blockage of li Show less