Ajeet Verma Email and Phone Number

@Responsible for the outlet - Indiya Oye (Indian Speciality Restaurant-74 Cover).• I'm supervising operations of F&b Service Outlet, Speciality Restaurant to deliver Excellent Guest Experience.•Food and Beverage Training and Development of team members.• Communicates to Chef any issues regarding food quality and service levels.• Ensures compliance with all restaurant policies, standards and procedures.• Monitors alcohol beverage service in compliance with local laws.• Manages to achieve or exceed budgeted goals.• Performs all duties of restaurant employees and related departments as necessary.• Opens and closes restaurant shifts.

@Responsible for the In Room Dining -200 keys.•I'm supervising operations of f&b service outlets (In Room Dining and All Day Dining)•Manage guest queries in a timely and efficient manner.•Increase revenue for the point of sale through additional sales techniques. •Helps increase guest loyalty through quality of service.•Represent needs of the team.•Ensure compliance of brand standards.•Be environmentally aware.•Maintain regular communication with staff and management through meetings and discussion.

@In Room Dining Incharge - Overse the day-to-day operations of In Room Dining Services (164 Keys)Ensure seamless coordination between kitchen and service staff for timely and accurate order fulfillment.Monitor service quality and uphold 5-star standards.Departmental trainings. Train and supervise staff in accordance with service standards.Foster a positive work environment, encouraging teamwork and excellence.Focus on enhancing guest experience through personalized and efficient in-room dining services.Address guest feedback and resolve issues promptlyEnsure menu offerings align with guest preferences and 5-star standardsCoordinate with other hotel departments such as housekeeping, front office, and the kitchen to streamline services.Participate in regular meetings to enhance overall hotel operationsGenerate and analyze reports on In-Room Dining performance.Use data-driven insights to identify areas for improvement and implement corrective actions. Stay updated on technology trends in hospitality for efficient order processing and deliverytracking.Consumer-internal audits.Implement and optimize the use of technology in In Room Dining operations.

It has 108 Luxury Rooms & Suites along with 04 F&b Service outlets and In Room Dinning with multiple social and corporate gathering venuesResponsible for Guest service, Unique dining service, Ordering, Breakage and cost control, Grievances and tactful response to guest complains, Employee and intern Training, Preparation of various reports.