Ajeng Soepangat Email & Phone Number

Dallas, Texas, United States

Dallas, Texas, United States

• Attain extensive medical history directly from patients to ensure patient safety prior to medical procedures and imaging examinations.
• Scheduling patient appointments and oversee exam protocols to provide essential prep.
• Review patient medical history obtained by peers to ensure high quality control in order to deliver high quality medical care.
• Supervise and effectively train new employees to fulfill department needs while working in a fast pace environment.

Fort Worth, Texas, United States

• Partnered with Office Manager in reconciling Account Receivables and resolving non-payment from insurance companies resulting in increased revenue.
• Increased patient flow and reduced patient wait time by assisting in front office activities including answering phone calls, scheduling patient appointments, and rooming patients.
• Coordinated staff meetings that promote open lines of communication that enable staff to discuss performance and improve as an individual and practice as a whole.
• Developed and implemented new system for patient feedback that cuts down patient complaint by 50% and promoted growth and learning in the staff.

Fort Worth, Texas, United States

• Developed and executed strategies to improve efficiency and cut turnaround time in acquiring new volunteers by evaluating application process, resulting in 50 new volunteers during internship period.
• Simplified new volunteer orientation process by developing training materials and publishing the volunteer handbook and PowerPoint presentation.
• Maintained collaborative partnership while providing operational, technical, and administrative support to the senior management of the Volunteer Services department and the Auxiliary fundraising department, resulting.

Fort Worth, Texas, United States

• Provided general administrative and clerical support to Employee Health front office staff.
• Assisted management staff in planning annual flu clinic event by scheduling clinic appointments and scripting event documentation.
• Formatted and transcribed Standard Operating Procedures (SOPs), including needle-stick injury and drug & alcohol screening policies.

Lewisville, Texas, United States

• Reduced wait time and increase patient satisfaction by verifying patient information and insurance co-pay, fulfilling patient medication refill requests, and scheduling patient appointments.
• Streamlined patient flow by preparing exam room, obtaining psychiatric history and medication, and vitals.
• Coordinated with pharmacy and insurance companies to initiate prior authorizations for medication request and perform insurance appeals.

Irving, Texas, United States

• Counseled children with Autism using Applied Behavioral Analysis therapy implementing positive reinforcement conditioning resulting in improvement of behavior and interactions with people.
• Assessed social skills using the Behavioral Language Intervention Program to develop curriculums to improve the quality of life for children with Autism.
• Assisted in the Preschool Readiness Educational Program to prepare and adapt children with Autism for public school by stimulating a classroom environment.

Ui/Ux And Web Design Certificate

Master Of Science (Ms), Health Care Administration

Course Topics: • Health Care Administration • Ethics, Leadership and Teamwork • Health Care Law • Health Care Information Systems • Health.

Master Of Science (Ms), Industrial And Organizational Psychology

Completed 23 credit hours towards M.S. in Industrial & Organizational Psychology Course Topics: • Employee Attitudes & Behavior • Advanced.

Bachelor Of Arts (Ba), Psychology

Activities and Societies: UNICEF, Psi ChiHonors and Awards: • Magna Cum Laude Graduate, May 2014 • College of Science Dean’s List.