Ajen Johan Email & Phone Number

San Mateo, CA, US

Fremont, California, US

Dublin, California, US

Newark, California, US

Cloud Development Manager focusing on all QCT product offerings, bridging the gap between customer requirements and QCT solutions knowledge and availability by providing technical guidance/details, 24/7 customer support and logistical assurance with the goal of providing the best customer experience throughout the QCT product life cycle.

San Jose, CA, US

A Solutions Architect providing presales engineering support. Quanta Cloud Technology (QCT) provides advanced hardware systems to cloud datacenters worldwide. Product lines include servers, storage, network switches, and integrated rack systems. QCT customers want the same innovative cloud hardware technology in use by hyperscale cloud datacenter.

Newton, Massachusetts, US

Worked directly with IT Vendors to plan, design, execute and document hands on testing of IT solutions in a lab validation report.A lab validation is a technology solution’s assessment measured by performance, scalability, reliability, usability, and more. (Examples of reports are available)Responsible for all aspects of producing lab reportsWorked.

Milpitas, CA, US

Work with customers, prospects, partners and internal groups to aid in the development and deployment of new products and feature sets.Demonstrated highly technical concepts to a wide variety of audiences including executive level technical decision makers.Provide consistent, proactive, remote and on-site technical expertise, consulting and leadershipPlan.

Bagsværd, DK

Desktop/Laptop hardware/software support for 450 userWorked with active directory to unlock accounts, put System accounts in appropriate OUs and general troubleshooting.Worked with SMS 2003 to gather software information for licensingRacked and configured hardware on servers for server admins.Supported blackberry 8700,7100 and 7290Home support of users at.

Desktop/Laptop hardware/software support for over 6 different hospital sites throughout the peninsulaWorked with active directory to unlock accounts, put System accounts in appropriate OUs and general troubleshooting.Worked with Exchange admin to add/remove users to email distribution lists, to change mailbox size limits and also create email.

US

Desktop hardware/software support for 300 users over 3 buildings in a WinXP and Office 2003 environmentWorked with active directory to unlock accounts, put System accounts in appropriate OUs and general troubleshooting.Supported blackberry 8700 and 7290Carried blackberry for after hours support of remote access: home cable/wireless networking, Cisco VPN.

South San Francisco, California, US

Phone and desktop support agentWorked with all level of technical support agents and customers to resolve there issuesSupported the Platinum support line for executives and CEOSupport all customer issues Genentech hardware/software.Worked closely with other CIT groups to resolve customer issues.Created internal documents for agents to use for.

Worked in a 24/7 call center environment supporting single users and small companies with their DSL/Modem/Router/PC configuration and support needs. All support and customer service provided over phone. Level II support is the top level of support here at SBCIS. Gave the highest level of technical support along with the best customer service.

Led Hotmail front-end team supporting 7000 Win2000, free bsd and Solaris servers in a 24x7 environment. Troubleshot and maintained new servers and storage systems.Monitored machines and temperatures in the NOC Managed and supported Seibel, Soc and WebTracker tickets for group of 2000 engineers and administrators. Prioritized and distributed tickets for.

Contracted with AltaVista, Sprint Labs, Gilroy Foods, and Cohesive. Sprint Labs: Helpdesk technician working with Dell and generic workstations and laptops. Main project on this site consisted of doing a sweep through the entire site and upgrading virus software/definitions, switching domains and support of all software/ hardware issues. Gilroy Foods: Lead.