Ajera Ottley Email & Phone Number

Remote

Colonial Heights, Va

Plan organzine manage multiple priorities. Interview customers to make sure they met the product requirements. Ask appropriate questions per company policy to avoid liability issues. Identify and asses customers needs to achieve satisfaction. Effectively communicate both orally and in writing to a diverse audience to establish follow up appointments to finalize a sale. Obtain and asses information given by the customer to make a sale. Build sustainable relationships and rapport with customers through open and interactive communication. Experience with all Microsoft office products and automated information systems. Provide appropriate solutions and alternatives; follow up to ensure resolution. Obtain financial revenue for the company while also receiving commission. Independently research cases to resolve difficult problems. Interpret and apply company policies and procedures. Performed calculations based on different ares for tax and shipping purposes. Experience with personal computers using remote access technology, email, automated information system and Microsoft excel.