Ajesh C Email & Phone Number

Chennai, Tn, In

Chennai, Tamil Nadu, India

• Responsible for the ongoing, independent oversight of standard business continuity compliance tasks and recovery management governance for an assigned function and in preparation for potential crises and technology and information losses, among other risks.• Assists the assigned function with the assessment of and monitoring and reporting on key indicators of business continuity and recovery preparedness.• Prepares reports for more senior professionals. Supports the business line managers via the cross-company Business Recovery Coordinator network to ensure the company is meeting both client and regulatory requirements related to Business Continuity.• This includes providing training and awareness on required deliverables as well as tracking and monitoring for completion.• With minimal guidance, assists the assigned function with the identification of risks to functional resilience and completion of test recoveries and relocations as required by all applicable regulatory and legal entities.• Helps the function to develop projects and programs to improve compliance. May complete similar tasks for vendor continuity.• May contribute to the evaluation of testing protocols each year in response to personnel changes, among others.• Is beginning to contribute to cross-functional efforts to promote a strong Business Continuity & Recovery culture throughout the organization. Assists with the drafting of the master resolution and recovery playbook for the organization, as directed.• Reviews work with more senior professionals. May attend meetings and continue to build relationships with existing clients.Assists the assigned function with the assessment of and monitoring and reporting on key indicators of business continuity and recovery preparedness.

Chennai, Tamil Nadu, India

 6 + Years Business Analysis & UAT experience in Banking domain Responsible for governance, planning and execution of all program streams Manages inquiries regarding the Mandatory Absence Program from all stakeholders (IndependentCompliance Risk Management, HR, Technology, Sensitive employees in a business, and Global functions). Completes strategy responses to reviewed inquires of internal/external investigation, as well as testing and auditing. Analyzes user acceptance Testing for system changes/enhancements against determined frameworks and controls Manages the annual remediation effort at year-end to identify and confirm true Policy breaches vs. system issues or incorrect Mandatory Absence Policy tagging (for over 101 countries). Driving appropriate data oriented analysis, adoption of technology solutions and process improvement projects to achieve operational and business goal. Experience to draft Business Requirement Document for system change and raise JIRA. Realtime experience in Agile Delivery and implementation

Chennai, Tamil Nadu, India

 Support Project Managers to establish appropriate project governance and assist throughout the project by administering project boards and collating / producing project status reports Creates & communicates schedules and provide regular reports to management on BCP, Contracts, workforce planning for Ramp up, Ramp down, for commercial Banking cluster. Lead the development of demand planning strategy, foot-print planning & benchmarking workforce management competencies and models. Lead the delivery of PGF (Portfolio Governance Framework) and initiatives for client management KPI. Performing data analysis from business perspective and conduct review with seniors on the dashboard. Perform project closure activities including closure of documents, contracts, resource releases and BCP related communication.

Chennai Area, India

 Joined as team member & grew to a Team Lead Position for Preparation of Audit certificate’s for Citibank Corporate clients in commercial Banking. Handling a team of 7 members taking care of SLA, Metrics, handling escalations, monitoring common mailbox, back up planning, activity analysis etc.  Identify training needs, grooming the low performers & delivering timely feedbacks. Preparing MIS reports for the team and assisting the Team Manager in day to day activities. Handling Business Continuity plan and updating the same in the unit level Interface with operation manager to address escalated concerns regarding process.  Good knowledge in Citi tools like FLEXCUBE, ACID, Conf.com.

Chennai Area, India

Responsibilities: Coordination with Solicitor, Agent and Client for Specified documents  Verification of all required documents and initiating for the approval and funds transfer Handling queries of the clients on process documents and procedures Preparation of daily and monthly reports on Quality Deviations in the Process Documents

Chennai Area, India

 To provide assistance to HSBC bank existing customers through inbound & outbound support. To provide best services to the customers by offering them most convenient credit card and add on  To Solve customer queries related to daily banking Resolving customer queries via written and verbal communication  Preparation of product literature, brochures, catalogs and other campaign material based on existing call flow and financial data.

Pgdm, Human Resources Management And Services

Bachelor'S Degree, Computer Programming, Specific Applications

Commerce And Computer Science