Experience in Network platform and Managing Networking Devices in the IT Infra environment (Incident /problem determination and resolution on a 24x7 basis Incident, Service Request and queries within theagreed service levels). Involved in a network Support project for a conglomerate with multiple entities spanned across variouscountries L2&L3 Support for all kind of network issues identify root cause, recommend solutions, and collaborate withinternal team and external vendors related to Routing, Switching, Firewalls, Wireless Devices of multiplevendors Assisting onsite engineers for new network implementations, Routers/switches/firewall and wireless devicesconfiguration and setting up remote branch networks Managing maintenance, hardware and firmware upgrades of network devices/work closely with networksecurity/VAPT team and provide necessary remediations for network devices security Monitoring/analyzing/configuring network infrastructure device in to monitoring tool, NetFlow, SNMP,Network configuration manager etc (SolarWinds network monitor) Supported technical assistance center responding to customer network outages Setting up and troubleshooting IPSEC/SSL/GRE VPN tunnels sites and remote user connectivity on multiplevendor devices Advertising site office networks to OSPF, redistribution and route filtering. Worked for the project of migration of MPLS and VPN branches to SD-WAN (By VeloCloud), Assisting foredge device configuration, provisioning, advertising networks, managing Edges from orchestrator

o Part of network and security team Providing remote support for switching, routing, wireless, network security for 60+ customers in UAEo Configuring Establishing Vpn tunnels, SSL VPN connections, policies, traffic shaping, Ldap integration, user and device management, web filtering, application control based on customer requests in fortigate/ palo alto/Sophos/checkpoint and sonicwall firewalls.o Planning, designing, configuring fortigate /sonicwall firewalls to replace the existing firewalls or Installing new in customer locationso Responsible Managing/Configuring/installing /upgrading palo alto firewalls in customer locationso Managing, Configuring and troubleshooting Sophos XG and cyberoam firewalls in customer locationso Responsible for managing/configuring switching/vlan/trunks/Acl in cisco ,Hp and aruba switches in customer locationso Managing /Configuring /troubleshooting wireless networks in Fortigate wireless AP,Aruba wireless Ap and controllers, Ruckus wireless Ap and controllers ,Cisco meraki Apo Implementation and hand over to production for part or all of a network technical solution to the client, in accordance with an agreed technical architectureo Managing regular health checks/backups of firewalls and suggesting for best practice standard s in Vpn, firewall rules and Utm profiles. Conducting detailed system study of networks o Implementing actions plans to secure customer networks from threats/Vulnerabilities.o Taking action plans based on security advisories and VP/PT assessments reports and apply best practice configurations in firewalls and network devices. Conducting configuration assessment in firewalls and provide best practice configurations to customer

o Providing IT support for of clients in hospitality industryo Local & Wide Area Network and Network Security Support, create and maintain detailed network documentation and procedureso Manage Fortigate and SonicWall firewalls, responsible for creating Vpn tunnels, Ssl vpn access, upgrade planning, coordinating with vendors for resolving issueso Handling request for website access, servers’ access from users and creating necessary access rules defining and monitoring user access and Responsible for documenting change requests.o Configuration/management/maintenance routers, Managing campus/lan networks with Cisco catalyst and Hp aruba switches o Troubleshooting network issues using Ping, Tracert, Nslookup, traffic analysiso Pro-active health check-up of the network and taking action plan accordingly

o Managing of DVR, NVR, Router etc. Troubleshooting network related issues Cabling and modem installation