Suraksha Packers is a leading Packaging Material Manufacturing Company with fully automated plants and strong market share. Worked as an Assistant Manager Operations taking care of Supply Chain, Inventory and Customer Order Management.Job Responsibility:●Reporting to the Plant Manager responsible for organizing, automation and synchronizing entire manufacturing process●Experienced in understanding the processes and provide optimum business solution●Responsible for managing and streamlining the production planning process●Responsible for capacity and resource planning●Experienced in managing warehousing operations●Responsible for inventory management and stock analysis●Responsible for distribution planning and stock replenishment●Responsible for establish and monitors customer service performance standards●Responsible for developing and maintaining order management plans for key customers like HUL, Nestle, Colgate Palmolive, Coca Cola, etc.●Experienced in developing customer problem resolution modules to enhance customer delight●Participate in SEDEX audits.Achievements●Increased productivity by 25% in a tenure of 8 months.●Successfully implemented processes like materials management, inventory control system and distribution management. ●Adopted and implemented Centralized Database Repository approach to ease information accessibility between various departments of the organization like resource utilization, tracking of customer orders thereby significantly increasing client satisfaction scores, accuracy in billing and record keeping.●Increased inventory accuracy from 50% to 99% by eliminating material stock outs and increased inventory turns●Established processes like Capacity Planning and Manufacturing Lead Times to achieve on time delivery/shipments.●Track and maintained Order Management schedules for key customers

BBIT is an offshore development center which provides service to corporate office BIT in Australia offering application and development, product design and development, legacy application re-engineering, maintenance and support. Worked as a Business Manager taking care of Offshore business management and operations Job Responsibilities●Responsible for vendor management and business cost negotiation for a VOIP product●Responsible for market research and analysis of new business line●Responsible for analyzing market performance, growth and profitability analysis and provide necessary recommendations to the management.●Responsible for managing, motivating and developing a team of distributers, technical and management new hires●Responsible for developing thought leadership and maintaining quality planning applications to accelerate the flow of quality data and information between Onsite Development Centre, Client and Offshore Centre●Responsible for design and implementing administrative programs to reduce redundancy, streamlined Business Processes and improved routine operations●Responsible for recruiting and training staff members regarding equipment operations and various processes; develop team members committed to optimal efficiency

Rocktech Informatics is a software development company offering product solution, design and development of web applications in the field of e-commerce and e-governance. Worked on Core & e-Banking Solution as a Business Analyst taking care of project management and operations Job Responsibilities ●Responsible for Interacting with business partners for project specifications, SOW and requirement gathering●Interact with technical team to discuss client requirements and formulate efficient delivery timelines●Responsible for executing project management functions including project planning, budgeting, technical design, systems specifications, and project deliverables●Responsible for process improvement initiatives