• Conceiving strategies and plans to capture meaningful public engagement throughout the course of a project.• Designing projects tailored to communities’ needs and budgets.• Leading comprehensive and area planning projects. • Providing workshops, webinars, and presentations on community engagement, fiscally-based planning, and innovative uses of regulatory tools.• Creating content for online network, courses, blogs, and podcasts. Managing online network and member needs.• Review and quality control of technical writing, graphics, and documents.• Presentation at conferences, both virtual and in-person.

• Acts as liaison to Planning & Zoning Commission, Zoning Board of Adjustment, and Urban Design & Historic Preservation Commission.• Leads efforts to update existing subdivision and zoning ordinances.• Drafted RFQ for a Unified Development Code.• Led final six months of Comprehensive Plan updating, including editing, press conference, and scheduling.• Initiated training practices for a largely new staff group.• Initiated meetings with key local groups and non-profits to establish relationships with the city.• Initiated training practices for boards and commissions.• Studies & modifies development processes specific to planning for added efficiency & compliance with all applicable laws.• Speaks at various engagements to promote the city's planning initiatives to community groups, and answers questions of media on-camera.• Handled hiring, personnel management, disciplinary actions, annual evaluations, and employee coaching.

• Directed and managed land use planning staff and Metropolitan Planning Organization (MPO) planning staff.• Proposed and led a program review of the MPO.• Provided counsel and presentations to the Amarillo City Council.• Built a neighborhood planning program and completed two neighborhood plans/engagement efforts.• As part of the first plan, North Heights, presented a proposed historic preservation policy to City Council to preserve the important historic elements of the neighborhood, along with a neighborhood-wide rezoning initiative. • Completed departmental analysis and prepared the department's first strategic plan, for 2017-2018.• Spearheaded process improvements to project management, customer service, and project reviews in a planning-centered development services setting.• Acted as board liaison for TIRZ #1, Downtown Design Review Board (DDRB), Planning & Zoning Commission (P&Z), and Board of Review for Landmarks & Historic Districts. • Initiated a process to combine the Board of Landmarks and the Downtown Design Review Board.• Created a process for amendments to the Future Land Use & Character Map, and initiated the city's first corridor land use study, for Western Street.• Prepared and presented numerous workshop discussions for City Council on cultivating Strong Towns, a proposal to update the City's zoning ordinance, and annexation.• Managed departmental budget for both department and MPO grant dollars.• Established relationships and initiated meetings with partners such as Amarillo ISD, West Texas A&M, and neighborhood groups.• Handled hiring, personnel management, disciplinary actions, annual evaluations, and employee coaching.• Approved applications eligible for administrative reviews, such as signs and exterior improvements within the Downtown Amarillo Urban Design (DAUDs) district.• Speaks at various engagements to promote the city's planning initiatives to community groups, and answers questions of media on-camera.

• Served in an assistant director capacity.• Guided developers and applicants through the City's land development process.• Monitored & assessed internal and external processes and identified areas for improvement or modification to improve customer service and efficiency.• Created a strategic plan for streamlining all pieces of the development process with a multi-departmental approach. • Prepared checklists, policies, ordinances, and handouts to address identified deficiencies.• Assessed the level of customer satisfaction with surveys, follow up calls, and meetings with local and out-of-town development professionals and citizens.• Provided analysis and support to the Tax Increment Reinvestment Zone board, including the preparation of budget and incentive policies.• Continued the management of consultants and budgets for additional phases of two contracts - area planning for Lake Nasworthy, and master development efforts for San Angelo's Downtown Development District.• Facilitated weekly site plan & subdivision plat committee meetings.• Chaired weekly meetings of the DRC (Development Review Committee) with applicants and stakeholders, in addition to counseling prospective developers.• Speaks at various engagements to promote the city's planning initiatives to community groups, and answers questions of media on-camera.

• Supervised Engineering Services, GIS, Planning, Permits/Inspections, and Fire Prevention, while continuing to serve as Planning Manager. • Served as a member of the Metropolitan Planning Organization (MPO) Policy Board, voting member.• Managed FY2014 budget preparation for all five divisions, totaling $2.5M. • Handled hiring, personnel management, disciplinary actions, annual evaluations, and employee coaching.• Worked with a variety of agencies, local partners, and organizations to assess implications of Cline Shale activity and the energy sector on policies and processes.• Completed a department-wide analysis of core services & presented recommendations for restructuring & reallocating resources.• Performed an evaluation of training needs - and correlating recommendations for a training framework - for the entire department.• Managed contracts and consultants for Phase I in the ongoing Master Developer efforts, and project resulting in an extensive Master Plan for Lake Nasworthy and subsequent Comprehensive Plan amendments.• Led public involvement efforts ranging from “Building Community”, a quarterly public education series, to “Zoning 101”, a series explaining basic planning principles and regulations.• Initiated and led review of fees, core services, and procedures to improve operations.

• Supervised land use and transportation planning (MPO).• Served as a member of the Technical Advisory Committee (TAC).• Presented zoning cases, ordinance changes, and provided technical support to a variety of boards & commissions, including City Council.• Served as staff liaison for the River Corridor Commission, Historic Preservation Commission, Planning Commission, the Downtown Development Commission and the Zoning Board of Adjustment.• Authored winning application for the First Lady’s Texas Treasures Award, and coordinated local ceremony with First Lady’s Office, Texas Historical Commission, and elected officials.• Successfully created, defended, and managed $252,000 annual division budget.• Supervised MPO (Metropolitan Planning Organization) staff until its departure from the city organization in 2011.• Handled hiring, personnel management, disciplinary actions, annual evaluations, and employee coaching.• Managed joint efforts between City and County to create ordinances for RV and Manufactured Home placement.• Composed RFQs and RFPs for planning and land development projects.• Created a quarterly public education series on buying and developing surplus City properties. • Approved urban design reviews and applications eligible for administrative review.• Implemented in-house, annual staff training program, reducing training costs by 70%.• A variety of additional duties I'm happy to expand on.

• Cross-trained in the Fire Prevention, Inspection & Permitting, Engineering, Code Compliance, and Economic Development divisions.• Coordinated development project reviews between various City divisions and departments.• Chaired weekly meetings of the DRC (Development Review Committee) with applicants and stakeholders, in addition to counseling prospective developers.• Represented the city at a variety of functions, including community meetings and ceremonies, to inform special interest groups and citizens about services available to prospective developers.• Designed customer satisfaction surveys and conducted follow-up visits to identify areas for improvement.• Prepared and composed site analyses on a variety of prospective projects for city management, to aid in economic development efforts.• Served on the Residential Task Force for Angelo State University, a group identified to prepare a final report for the Board of Regents on housing trends and projected needs for student housing.• Co-presented the 2009 Comprehensive Plan Update to groups for feedback up to the date of adoption later that year.• Served as point-of-contact on phased multi-family construction for base housing between US Air Force, Goodfellow AFB, City of San Angelo, Tom Green County Commissioners Court, and Hunt Building Company.• A variety of additional duties I'm happy to expand on.

• Researched and analyzed zoning, subdivision, design, and signage applications, formulating staff recommendations.• Consulted with walk-in, email, and phone customers to determine their needs and to suggest solutions.• Drafted staff reports, composed PowerPoint presentations, and created maps using ESRI ArcView software.• Presented cases to various commissions, including the Zoning Board of Adjustment and Planning Commission.• Provided service to walk-in, phone, and email customers regarding a variety of needs.• Composed zoning verification documentation and handled certifications for alcoholic beverage sales suitability as required by City ordinance.• Oversaw Downtown Façade Improvement Program from inception, including the design of marketing materials, preparation of contracts, and enforcement of Davis-Bacon requirements.• Produced over 100+ customer handouts explaining a variety of processes and regulatory procedures in a user-friendly FAQ format.• A variety of additional duties I'm happy to expand on.