Ayanna Jackson-Gillis Email & Phone Number

Madison Heights, Va, Us

Lynchburg, Virginia, United States

Lynchburg, Virginia Area

Assist students in planning educational programs compatible with their interests, needs, andabilities;Assist disadvantaged, racially and culturally diverse first generation prospective students toadjust to and succeed in college;Establish relationships with community business leaders and key decision-makers to build a network of employers to assist program participants in finding employment in their area of training.Deliver presentations to the community to build referral base.Serve as representative/spokesperson for Goodwill at meetings, special events, and with all communications. Advocate for Goodwill on social media platforms to connect with other industry leaders and promote our brand.

Lynchburg, Va

Delivered classroom training at least 50% of the time, staying abreast of changes within supported business unit in order to update training materials and curriculum. Manage classroom, creating an engaging learning environment; uses interactive activities to increase learning and retention. Report training metrics and utilize information for improved training performance. Continuously analyze training curriculum for improvements.

Maintained a caseload of pending long term care claims and ensure timely follow ups were done to ensure claim was handled in a way to meet or exceed the customer's expectations. Accountable for identifying, investigating, evaluating, obtaining and utilizing critical information required to accurately and objectively adjudicate claims.

Roanoke, Va

Independently analyzed medical, psychological, vocational, educational and demographic evidence in the adjudicative process. Applied knowledge acquired through DDS training of current medical terminology of all medical body systems including major disease processes, treatment regimens, clinical signs, symptoms, laboratory findings, and the degree and effect of medically determinable impairments on the mental and physical functioning of adults. Assessed claimants' education, training and work experiences and identified vocational assets and locate alternate occupations. Provided wage and labor market information.

Richmond, Virginia Area

Focused heavily on recruiting new talent and built and maintained a pool of these candidates. Networked and developed new resources and avenues to assist with locating skilled/ non skilled work force. Lead the on-boarding / new hire orientation process. Sorted, organized, and managed files and reports to include personnel files, within prescribed company policies and procedures.Collected pre-employment and random drug tests along with background checks. Ensured consistency between methods described in work orders, job procedures, plant control procedures and job safety analysis. Managed vacation request and approval process with site management. Coordinated and facilitated safety and technical procedural training for warehouse personnel.

Planned, developed, organized, evaluated and directed the facility's public relations and marketing programs and activities in order to maintain and increase census and to provide the community with information relative to the facility, its programs, services and practices. Assisted in the development and tracking of customer satisfaction surveys. Created spreadsheets and generate weekly, monthly and annual reports of sales and finances. Planned and forecasted results. Assisted prospective residents, their family members and/or advisors in the decision-making process by understanding their needs and how we could meet and exceed their expectations. Conducted presentations to prospects and family members. Developed and maintained relationships with potential referral sources. Closed leads generated through media, direct mail, special events and referral sources. Applied knowledge of Medicare and Medicaid.

Richmond, Va

Delivered presentations on Virginia's College Savings Plan traveling throughout the state of Virginia and Maryland as well as Washington, DC. Displayed and provided information to potential customers attending numerous Benefit Fairs. Developed customer relationships by educating public on tuition savings programs and "529" plans. Assisted in development of marketing initiatives necessary to retain customers, increase revenues, and improve knowledge of Virginia's Qualified Tuition Savings Program.

Richmond, Va

Researched, investigated, processed and approved life insurance payments, servicing over 500,000 policyholders/beneficiaries, with 980 employers, covering the state of Virginia. Acted as team lead for customer service representatives processing optional life insurance. Thoroughly researched all available resources to locate beneficiaries or parties to which proceeds could have been paid. Search methods included online research, calling third parties and otherwise exhausting all possible methods for location before eshceatment. Possessed a thorough knowledge of Virginia Retirement System life insurance and pension plan including eligibility requirements, coverage levels policy provisions, exclusions and regulations.

Education record

Marketing, 4.0 Gpa