Ajibade Hannaniel Email & Phone Number

United Kingdom

United Kingdom

Reigate, England, United Kingdom

Helping customers who could be experiencing financial difficulty about their financial situation and provide tailored solutions, such as an affordable repayment plan.• Make and receive calls to/from Customers, managing a variety of customer accounts such as car finance, bank accounts, credit cards, loans, catalogues, mortgages and mobile phone and investigating the detail in regard to customers debt.• Provide personalised and customer focused service by being transparent and delivering tailored solutions for each customer to reduce overall customer debt.• Responsible for ensuring the delivery and compliance with all outcomes and activities held within the Consumer Duty regulation, driving fair outcomes for customers.

1. Strategic Financial Planning:Developing and implementing long-term financial strategies aligned with the company's objectives to ensure sustainable growth.2. Budget Management: Creating, monitoring, and managing the organization's budget to control spending and ensure resources are allocated effectively.3. Financial Reporting: Overseeing the preparation of financial reports, including profit and loss statements, balance sheets, and cash flow reports to provide an accurate view of the company's financial position.4. Risk Management: Identifying financial risks and implementing measures to mitigate them, ensuring the company's assets are protected.5. Financial Analysis: Analyzing financial data to provide insights for decision-making, highlighting trends, forecasting future performance, and identifying areas for improvement.

United Kingdom

- Enhance customer satisfaction ratings by 35% through strategic service initiatives. - Spearhead a cross-functional team to integrate innovative CRM technologies, boosting operational efficiency and customer engagement. - Communicate with 30+ customers daily via phone and email, answering their inquiries promptly.- Properly document customer orders, payments and adjustments

London Uxbridge

London, England, United Kingdom

- Attended, handled inquiries and orders from 35+ customers daily.- Mentored, trained and managed the new sales representatives on payment processing, documentation and customer relations.- Recorded and documented each transaction performed daily.

Nigeria

- Drove a 50% growth in brand recognition through targeted digital marketing campaigns and influencer collaborations.- Enhanced online customer engagement by 40% with creative content strategies and robust social media management.

Lagos, Nigeria

Master Of Science - Ms, International Business

Postgraduate Degree, Business Administration And Management, General, Distinction / First Class

Bachelor'S Degree, Banking And Finance