Ajinkya Bugade Email and Phone Number

Sai Infotech PVT - Mumbai, India  Installation and configuration of latest windows (win 10 & 11) Ready laptop to assigned new joiner with basic software. Handling call from customer in live Office environment. Office 2013, Office 2016 & Office 365 Installation and facing office related issue. Troubleshooting Hardware and Software issues. Handling Projector related issue. Antivirus installation (Quick Heal) maintain record (MIS) Create Mail request to Gmail administrator. Handling Network Issue. Lan Crimping

TRAINEE SYSTEM ENGINEERPrecision Information Technology Pvt Ltd. - Mumbai, India Installation and upgradation of latest windows (win 10 & 11) and older version of windows(win 7, 8, and 8.1 ). Troubleshooting Hardware and Software issues.  MS Office 2013 troubleshooting, backup & configuration Installation and Configuration of IMAP, POP3 desktop for mail services. Create Mail Request In Jira Portal.  Installation and upgrading computer software's. Handling VC room meetings & presentation setup onCisco device. Printer installation and scanner related issue. Troubleshooting networking andconnection issue. Installation and mainting hardware and computer peripherals.MS Office 365 troubleshooting, backup & configuration. Installation and Configuration of IMAP, POP3 desktop for mail services. Completed tasks efficiently and timely, as instructed by engineering managers. Maintained logbook over duration of training period, recording projects undertaken and skills learned. Take backup of Laptop , Desktop. Ticketing tools.(Instill, Jira) Mail Configuration, Remote Support & end user support.