Ajinkya Ghorpade Email & Phone Number

Boston, Ma, Us

Worcester, Massachusetts, United States

Pune, Maharashtra, India

- Led and mentored a team of 15 WFM data engineers, driving effective collaboration and project execution, which resulted in a 25% improvement in both team productivity and project delivery times.- Implemented weekly performance reviews using Power BI, providing personalized feedback and guidance, ensuring continuous improvement and alignment with project goals. Coordinated review meetings with management to discuss team progress and future strategies.- Received the Spot Award for delivering exceptional client service and producing high-quality, timely results, reflecting a strong commitment to client satisfaction and excellence in project outcomes.- Conducted comprehensive boot camps for new hires, enhancing their understanding of NICE WFM and troubleshooting techniques, which led to a 35% increase in technical onboarding efficiency and reduced time to competency for new team members.

Pune, Maharashtra, India

- Designed and implemented ETL pipelines for seamless data transfer of 29 WFM clients from on-premises systems to a cloud platform using AWS EC2, enhancing internal network security and reducing potential risks by 20%.- Performed in-depth analysis of client data using regression, cluster analysis, and hypothesis testing; utilized Tableau and Power BI to uncover key trends and insights, increasing client retention by 20%.- Resolved ad hoc client issues and developed automation scripts to streamline processes. Documented these processes with Microsoft SharePoint and outcomes with Jira for future reference.- Collaborated cross-functionally with development, operations, and customer support teams to align project goals and enhance overall productivity and decision-making, leading to a 20% improvement in project delivery times.

Pune, Maharashtra, India

- Co-founded drone workshops, with a 30% increase in efficiency achieved through supplier and payment coordination.- Carried out drone technology workshops for 200+ students aged 12-22 across 5 schools, improving participation and retention rates by 25%.- Handled financial administration, reducing costs by 20%, and transformed management and cost optimization skills, improving workshop effectiveness by 15%.- Received commendations for curriculum design and workshop execution, particularly for integrating hands-on learning with theoretical knowledge, which significantly improved participant retention rates and technical proficiency.- Collaborated with academic and technical organizations, such as the Computer Society of India, to deliver comprehensive training programs, earning recognition for exceptional commitment to education and innovative teaching methods.

Master'S Degree, Information Technology

Bachelor Of Engineering, Computer Engineering