Ajiroghene Osiobe Email and Phone Number
Highly proficient and detailed-oriented business operations, administration and social media expert. With over 13 years of experience in leading teams, applying communication, organization and project management skills to save employers time and money. Proven track records in developing policies to keep organization’s budget low; including operations, maintenance and labour costs.5+ years of social media management experience focused largely on Facebook, Instagram, Twitter, and LinkedIn. Adept at studying and understanding brands from both marketing and business perspective; resulting in the ability to work with little need for direct management. Successfully grown engaged subscriber bases by an average of 15% per month and translated that into 22% average revenue increases for both B2B and B2C clients.Besides the above area of expertise, experiences and skills; I have a wide knowledge of hand craft baking techniques. In my spare time I accept pastry orders as I am also a great baker with specialty in cakes for all event types, and most recently ventured into the processing, packaging and exports of Africa foods and snacks. You can also count on me for digital/virtual support roles.SPECIALTIES:Business Development | Project Management | Content Creation | Digital Marketing | Social Media Management | Brand Representation | Vendor Management | Quality Management | Administration | Digital & Virtual Support | Planning & Implementation | Market Penetration | Coaching & Mentoring | Operations Management | Sales & Marketing Strategies | Baking |
Pinkkees Global Services Ltd
View- Website:
- pinkkees.biz
- Employees:
- 3
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Social Media And Operations ManagerPinkkees Global Services LtdLagos, Nigeria -
Social Media & Operations ManagerPinkkees Global Services Ltd Dec 2017 - PresentNigeria• Leading over 10 businesses marketing campaigns, digital activities on social media channels, and tracking the efficiencies of online marketing efforts.• Delegating responsibilities and monitoring progress rate for 6 high performing peers in Marketing and Promotion team monthly• Evaluating clients’ companies’ social media activity and strength on 3 social media platforms; recommending suggestions for future growth.• Developing strategies that optimize operational efficiency from leadership to organization, communication and financial competence• Responsible for managing the daily business operations, including overseeing all aspects of production, planning, purchasing, inventory, shipping, receiving and process development and improvement.Achievements; Increased fan base in social media by 90% with limited budget. Created and executed social media campaigns that increased the team social media presence by 35% and increased sales by 50%. Managed clients’ social media accounts, created contents that led to increased engagement and subscribers by an average of 15% per month and translated that into 22% average revenue increases. Evaluated vendors contracts and renegotiated with 8 vendors to save N2.9M in 2021 Monitored budgets and financial information monthly, and recommended a shift in expenditures to save N1.2M in 2019. -
Operations ManagerPinkkees Global Services Ltd Sep 2009 - Dec 2017Nigeria• Managed the daily operations and ensured the implementation of processes and best practices across all levels.• Ensured the most cost-effective way of procuring materials and resources for the business• Implemented and adopted ways that improved performance, team growth and customer service.• Performed quality control checks and monitored production• Worked hand-in-hand with HR team in the recruitment, training and supervision of employeesAchievements; Identified bottleneck in service delivery then sourced and negotiated other options that improved the delivery time to clients by 2 days; which also encouraged clients retention. Implemented better ways for planning inventory, managing budgets and forecasts which improved overall business efficiency by 28% Saved the business from facing penalties and paying fines by ensuring that VAT and Tax returns are filed in a timely manner monthly and annually. Exceeded sales target by N950k in 2017 Created and Introduced clients referral program which led to increased client database and boosted sales by 36% in 2016
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Computer Studies & Social Studies TutorNational Youth Service Corps Aug 2008 - Jul 2009Nigeria• Planned lessons and activities that facilitated pupils’ acquisition of basic computer skills.• Tutor primary 5 and 6 pupils social studies • Instructed in a manner that developed pupils confidence in their abilities• Observed and managed classroom dynamics• Invigilated and graded assignments, quizzes and examinations • Analyzed, tracked and communicated pupils advancement throughout my lesson period with them• Attended parent-teachers and school events/activities and contributed meaningfully -
Customer Service Officer | Computer OperatorEjonero Techniques Ltd Sep 2007 - Jul 2008Nigeria• Communicated directly with customers on the floor and virtually and ensured their shopping experience was pleasant, productive, and memorable; mediated any situations that escalated.• Analyzed and kept a comprehensive database of customers which helped in sending reminder to customers for re-subscription, birthday greetings and other vital information.• Created programs that effectively assisted in the management of inventories.• Efficiently processed orders and transactions for customer virtually which saved customer travel times and also boosted sales by 52%• Swiftly relayed and ensured technical team troubleshoot and resolved technical issues, which led to increased customer satisfaction rated by 18%• Suggested different complaint submission channels and followed up with customers feedback promptly.
Ajiroghene Osiobe Education Details
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Computer Science
Frequently Asked Questions about Ajiroghene Osiobe
What company does Ajiroghene Osiobe work for?
Ajiroghene Osiobe works for Pinkkees Global Services Ltd
What is Ajiroghene Osiobe's role at the current company?
Ajiroghene Osiobe's current role is Social Media and Operations Manager.
What schools did Ajiroghene Osiobe attend?
Ajiroghene Osiobe attended University Of Benin.
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