IELTS TrainerJob profile: To train and prepare candidates who are appearing for the IELTS test conducted by British Council and IDP Australia.Key Responsibility is to improve the speaking ability of the candidates. Candidates are given training on how to improve their speaking, help to improve fluency in the language as well as their vocabulary. Impetus is also given on ensuring candidates maintain good grammatical accuracy as well as produce good coherence when they answer the… Show more IELTS TrainerJob profile: To train and prepare candidates who are appearing for the IELTS test conducted by British Council and IDP Australia.Key Responsibility is to improve the speaking ability of the candidates. Candidates are given training on how to improve their speaking, help to improve fluency in the language as well as their vocabulary. Impetus is also given on ensuring candidates maintain good grammatical accuracy as well as produce good coherence when they answer the questions. The students ability is evaluated on four parameters as prescribed by IELTSFluency and Coherence.Grammatical Range and accuracy.Lexical Resources.Pronunciation.IATA instructor.Job profile: To prepare students for the IATA foundation course exam. This is course is conducted by IATA – International Air Transport Association.Key responsibility is to teach students various topics like world geography, air transport essentials which covers all the essential details of the travel trade, fare construction and ticketing, travel formalities and booking tools which is basically the various ‘Global Distribution Systems’ used worldwide like Galileo, Amadeus and Sabre.Additional responsibility: Apart from the above duties, the responsibility of preparing the allocation for students and staff has also been vested on me. The key responsibility includes ensuring that staff and students are appropriately managed in such a way that every student gets opportunity to practice all the four modules required for the IELTS test : ie Speaking, Listening, Reading and Writing. Show less

PAXServe as Duty Manager of a shift. Responsible to manage the entire shift in terms of the handling of all flights that operates during the shift. The company is one of the ground handling concessionaries in the Cochin International Airport and is responsible for handling airline like Air Arabia, Gulf Air, Etihad Airways, Kuwait Airways, Nas Air and Qatar Airways.Job profile: Key responsibilities are :Ensure safe and secure flight operations and On-time departure of… Show more PAXServe as Duty Manager of a shift. Responsible to manage the entire shift in terms of the handling of all flights that operates during the shift. The company is one of the ground handling concessionaries in the Cochin International Airport and is responsible for handling airline like Air Arabia, Gulf Air, Etihad Airways, Kuwait Airways, Nas Air and Qatar Airways.Job profile: Key responsibilities are :Ensure safe and secure flight operations and On-time departure of flightsMonitor roistering of staff for effective cross utilizationConduct/arrange training for staff and ensure availability of adequate trained staff in all areasLiaison with customer airlines, airport authoritiesCo-ordinate and interact with various government agencies like Emigration, customs, ATC etc to ensure smooth operations.Handle staff grievances and complaintsConduct staff evaluation and prepare staff performance/appraisal reportsEstablish administrative practices and implement cost cutting measuresEnsure availability of required handling equipments and also ensure licensing and maintenance of communication facilities Show less

Dedicated supervisor for Air France and later SriLankan

Supervision of duties carried out by Passenger Service Agents and Service Assistants dedicated to work for Air France at the New Bangalore International Airport.Job profile: Key responsibilities include :Ensuring safe and secure operations and flight departure on schedule.Ensuring check-in counters, queues are managed in an efficient manner and boarding is carried as per guidelines.Proper rostering of staff and ensuring adequate trained manpower is available at… Show more Supervision of duties carried out by Passenger Service Agents and Service Assistants dedicated to work for Air France at the New Bangalore International Airport.Job profile: Key responsibilities include :Ensuring safe and secure operations and flight departure on schedule.Ensuring check-in counters, queues are managed in an efficient manner and boarding is carried as per guidelines.Proper rostering of staff and ensuring adequate trained manpower is available at functional areas inside terminal at all times.Evaluation of staff performances.; Monitoring the flight operations including pre-flight, arrivals and departure and post flight activities.Co-ordination of Crew movement as per airline guidelines.** Well versed with SriLankan Airlines DCS (MACS), GF DCS (Amadeus Swift) and Sabre Interact.; TRAININGS AND PROGRAMMES ATTENDED:Air France Product trainingAir France DCS - GAETANWorld Tracer Management System conducted by GlobeGround IndiaAmadeus Reservation System conducted by AmadeusAmadeus Ticketing conducted by AmadeusDangerous Goods for Passenger Service handling by Air FranceDangerous Goods for Passenger Service handling by GlobeGround IndiaAviation Security as per BCAS requirement conducted by GGIAirside Safety Management programme conducted by GGITerminal Evacuation training conducted by BIALFire fighting basics conducted Air rescue and Fire fighting department, BIAL.GlobeBridge - Manpower and resources planning system developed by Work Bridge, UK for planning and rostering Show less

Responsible to ensure that the entire handling by the passenger services department is functioning smoothly during the particular shift. Presently supervising SriLankan Airlines flight handling. Also having the additional responsibility of heading the arrival team which is responsible mainly to handle MHB for Lufthansa. Job profile: Key responsibilities include : Monitoring of staff roster and ensuring adequate manpower is available for the respective allocations at the… Show more Responsible to ensure that the entire handling by the passenger services department is functioning smoothly during the particular shift. Presently supervising SriLankan Airlines flight handling. Also having the additional responsibility of heading the arrival team which is responsible mainly to handle MHB for Lufthansa. Job profile: Key responsibilities include : Monitoring of staff roster and ensuring adequate manpower is available for the respective allocations at the required time.Maintaining good rapport with airline and airport authorities and to ensure good working relationship between our staff and airline employees.Ensuring all the special handling requirements of the airline like WCHR requirements, STCR passenger handling and MAAS requests are handled smoothlyAssessment of staff performance and monitoring the progress of staff. Staffs are evaluated with regard to quality, attendance, attitude, discipline and work knowledge and wherever required to ensure the adequate training required is advised to the management.Sending shift reports regarding the matters pertaining to the shift like problems encountered, issues raised by airlines, staffing, and details pertaining to the flights handled. Show less

Supervision of all ground handling duties carried out by handling agents to ensure that they meet procedures and safety standards laid down by the company.Job profile: Responsibilities include the following :Ensuring that passengers and their baggage were handled to the highest quality standards consistently and efficiently.Maintaining good working relationship with handling agents with a view to achieve on-time performance of airline in station. Handling all missing baggage… Show more Supervision of all ground handling duties carried out by handling agents to ensure that they meet procedures and safety standards laid down by the company.Job profile: Responsibilities include the following :Ensuring that passengers and their baggage were handled to the highest quality standards consistently and efficiently.Maintaining good working relationship with handling agents with a view to achieve on-time performance of airline in station. Handling all missing baggage incidents, issuing reports, tracing baggage at the earliest, and restoring the missing baggage to the passenger.; Achieving customer satisfaction and maintaining the goodwill of the company. Through check in of passengers with onward connection whenever required and updating the APIS data for these passengers ENSURING POST FLIGHT MESSAGES LIKE PTM, PSM, PFS WERE TRANSMITTED WITHOUT ANY DISCREPANCIES. Show less

LOAD CONTROL FOR A300 AND A310 AIRCRAFTS; Reservation and Ticketing Agent.Handled reservation and ticketing of Gulf Air for seven months

Served as RTA for several other airlines like Austrian Airlines, Royal Jordanian, Air Seychelles, Biman Bangladesh, American Airlines and Air France for which Jetair was the appointed GSA. Gained vast experience in all kinds of ticketing and fare construction during the above years. Job profile: Overall responsibilities included the following:Interacting with passengers/agents to provide a superior and consistent quality of travel service and to convert maximum number of… Show more Served as RTA for several other airlines like Austrian Airlines, Royal Jordanian, Air Seychelles, Biman Bangladesh, American Airlines and Air France for which Jetair was the appointed GSA. Gained vast experience in all kinds of ticketing and fare construction during the above years. Job profile: Overall responsibilities included the following:Interacting with passengers/agents to provide a superior and consistent quality of travel service and to convert maximum number of enquiries into 'Ticketed Sales' and increasing company revenues at every sales opportunity through efficient and friendly customer service.; Orientation and Customer Service training Show less

Job profile: Overall responsibilities included the following:Baggage tracing Assisting passengers with missing baggage Assisting all special requirement passengers like UMNR, WCHR/STCR on arrival as well as departure. Clearance of HUM by obtaining the necessary health/customs clearances.

Promoting Indigenized inbound tour packages to company clients in India and abroad with accent being given on home stays. Job profile : Key responsibilities included the following:Provide customized tour packages to relatively unexplored areas of Kerala with accommodations in exclusive resorts and Home stays. Follow up on arrangements made for clients as per package and receive feedback from clients.Arrange domestic and international air tickets for company clients

Job profile: Promoting their Time Share Concept in and around Bangalore city.