Ajit Kumar Sastry Email & Phone Number

Bengaluru

In-charge of Transformation Projects and Processes @ BASE.-> Process design documentation, dissemination, improvement & automation in an academic institute in K12 segment with classes across distributed Geographies-> Transforming the organization from a coaching institute to a process based organization (Implementation of HRMS, Appraisal systems, Academic planning, Design and implementation of review systems - academic and non academic, etc) -> Quantum improvement in results in competitive exams (KVPY, NTSE, etc)

Jp Nagar, Bengaluru

Teaching Human Resource Development to MBA students

Bangalore

Taught Strategic Mgt, Operations Mgt, HR, Mktg subjects for MBA students.

Bangalore

Taught HR, Mktg subjects for MBA students.

Bangalore

Head - Operational Excellence, Telemedia (India) & Telemedia (South) - Responsible for business process design, process changes, documentation, training of personnel on new processes with the end objective of improving business parameters. Identifying changes in customer needs, product offerings from Airtel and ensuring new / changed automated work flows to ensure sustained, repeatable processes. Imparting Six Sigma training & mentoring business parameter improvement projects and salient KPI's.Head - (Corp) - Karnataka - Responsible for Business target & KPI achievement for Karnataka in the Corporate segment in the Fixed Line business for Customer acquisitions, Revenue, Collections, Installation and fault repair.Head - I&FR (Corp) - Karnataka - Transformed the way we deliver Installation and Fault repair Services in the Fixed Line Business led by a team of dedicated Engineers so that Customer Satisfaction was at its best ever. Implemented very high level internal coordination (with various back end technical teams) and alignment to ensure customer satisfaction.

Bangalore

National Head - Projects - AES - Ensured 95% + on time implementation of customer orders / projects ranging from single location single order to extremely complex and challenging multi location (1000+) multiple product orders. Periodically, redesigned and implemented systems and processes - "LIVE" - in such a manner that efficiency and effectiveness were always maintained. Ably supported by my team members spread across India - a highly supportive and dedicated bunch of professionals who were always willing to walk the extra mile to ensure "On-time Project Delivery".

Bangalore

1. Responsible for Customer Relationship Management & Customer Support Services2. ISO 9001 implementation - core team member1. Handled more than 200 customers across India in Govt, Public Sector & Pvt sector2. Installation, Fault Repair, Customer AMC signing and renewal, Spares inventory, distribution & maintenance - through a dedicated team of engineers & vendors spread across states of India.3. Responsible for setting up systems and processes within the organization to enable ISO 9001 certification (initial & renewal) of ISL.

Bangalore

Responsible for Marketing, Sales, Installation, Equipment commissioning and Customer Support of INMARSAT products (manufactured by Mobile Telesystems Inc, USA) across India. Also responsible for selling other Satcom products - client spicific, need based.Major Client - Indian Army

Bangalore

As a field engineer I was responsible for Installation and Maintenance of VSATs across India in NICNET & RABMN satcom networks - travelled across the length & breadth of the country (400+districts of India).

Ropar, Punjab

Joined as a Graduate Engineer Trainee and was subsequently assigned the responsibility of Shop Floor Quality department. Responsible for product quality rolled out of (i) Body (Welding) Shop (ii) Main Assembly Line including final testing / quality certification of LCV's before delivery to customer. My best lesson's in people management were learnt here. Equally important - learnt the skills and virtues of process orientation.

Mba, Marketing, Hr, A

Be, Mechanical, A+

Activities and Societies: 1. Keen Sportsperson - Cricket, Hockey, Football, Chess, Carroms, TT, Cards, etc 2. Organizer and Participant.

Be, Mechanical Engg, Passed With Distinction

Activities and Societies: Played cricket, hockey, chess, carroms, bridge, table tennis, football, etc. Conducted quiz programmes.

Master Of Business Administration - Mba, Marketing/Marketing Management, General

Master Of Business Administration - Mba, Marketing/Marketing Management, General